Technical Support Engineer
YugaByteSalary not specified
Full Time
Entry Level & New Grad, Mid-level (3 to 4 years)
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Database Systems, Data & Analytics, Cloud ComputingIndustries
Requirements
- 3+ years of experience in managing software engineers, preferably in a distributed team environment
- Proven track record of hiring, developing, and retaining strong talent
- Experience leading distributed global teams, fostering an inclusive and autonomous culture
- Ability to mentor and coach engineers and emerging leaders, raising the technical and leadership bar
- Demonstrated success building highly technical teams that value ownership, speed, and continuous improvement
- Comfortable driving execution in ambiguous environments: setting crisp priorities, sequencing bets, and delivering impact without over-process
- Experience with designing, building, and scaling complex data pipelines, including CDC, initial snapshots, schema evolution, backfills, and correctness at scale
- Familiarity with BigQuery, Snowflake, Postgres, MongoDB, and other data warehouse systems
- Experience with database integration, CDC, initial snapshots, schema evolution, backfills, and correctness at scale
- Strong understanding of database design, schema evolution, and data warehousing concepts
- Experience with cloud-based infrastructure, including AWS, GCP, Azure, and Alibaba
- Familiarity with containerization (e.g., Docker), orchestration (e.g., Kubernetes), and self-healing capabilities
Responsibilities
- End-to-end responsibility for Database (such as Postgres, MongoDB) and data warehouse (such as BigQuery, Snowflake) integrations, including CDC, initial snapshots, schema evolution, backfills, and correctness at scale
- Recruit, coach, and develop a high-bar team; set crisp expectations and foster a culture of ownership, speed, and continuous improvement
- Design and code complex flows (e.g., WAL/binlog/oplog handling, LSN/GTID management, idempotency/exactly-once behaviors, backpressure)
- Mentor and coach your team — provide regular feedback, create growth opportunities, and support advancement in technical and leadership skills, while fostering a healthy, inclusive environment built on empathy, psychological safety, trust, and a high technical bar
- Build the culture of operational excellence: Own SLOs, reliability, on-call quality, and cost-efficiency for k8s-hosted, multi-tenant services across cloud regions
- Systematize support, reduce toil, and build self-serve/auto-healing capabilities
- Shape the product vision, transform it into the roadmap, sequence bets for business impact, and ship fast with tight feedback loops
- Inspire blog posts, guides, and talks; personally present at meetups/conferences to showcase our work and lessons learned
- Join key customer calls, turn feedback into roadmap and fixes, and make upgrades/migrations predictable and safe
- Collaborate with Product to shape roadmaps, make trade-offs with business impact in mind, and complement product vision with strong technical execution
Skills
Database Integrations
Connectors
Postgres
MySQL
MongoDB
BigQuery
SQL
Data Pipelines
Engineering Leadership
Product Management
Technical Execution
Customer Empathy
Clickhouse
High-speed column-oriented database management system
About Clickhouse
ClickHouse provides a high-speed, column-oriented database management system designed for developers and businesses that manage large-scale data. Its primary product processes analytical queries quickly by storing data from the same columns together, making it significantly faster than traditional row-oriented databases, especially in Online Analytical Processing (OLAP) scenarios. ClickHouse stands out from competitors by offering a free, open-source database that can be deployed on local machines or in the cloud, along with a fully managed service on platforms like AWS, GCP, and Microsoft Azure. The company's goal is to deliver a cost-effective solution that simplifies data management for its clients, as evidenced by user feedback highlighting substantial cost savings.
San Francisco, CaliforniaHeadquarters
2021Year Founded
$291.8MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
201-500Employees
Benefits
Health Insurance
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Stock Options
Home Office Stipend
Risks
Redpanda Serverless poses a competitive threat in real-time data processing.
Integration challenges with PeerDB may delay expected benefits.
Dependency on Supabase could pose operational risks.
Differentiation
ClickHouse's column-oriented design offers superior speed for analytical queries.
The open-source model allows flexible deployment across various environments.
Integration with Grafana enhances data visualization capabilities.
Upsides
Partnership with Alibaba Cloud boosts presence in the Chinese market.
Acquisition of PeerDB enhances real-time analytics capabilities.
Launch of ClickPipes improves data processing efficiency for real-time updates.
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