Engineer 3, Software Development & Engineering at Comcast

Chennai, Tamil Nadu, India

Comcast Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Media, Technology, TelecommunicationsIndustries

Requirements

  • Hands-on experience with Linux system management and troubleshooting
  • Proficiency in Shell scripting and Python for automation and process improvement
  • Platform operations experience in private and public cloud and container orchestration (Kubernetes/Docker)
  • Hands-on experience with CI/CD, automation, and observability tools like Grafana, Elastic
  • Strong operational background with expertise in managing and optimizing day-to-day IT/DevOps operations
  • Experience with agile methodologies using Jira, or a similar platform for scaling agile development practices
  • Effective working independently and in a team environment, both onsite and virtual
  • Excellent oral and written communication skills with the ability to adjust the messaging to the audience
  • Bachelor’s degree and 5+ years’ relevant experience, including multiple years in a senior level technical position
  • Ability to work nights and weekends, variable schedule(s) and overtime as necessary
  • Regular, consistent and punctual attendance
  • Attains industry standard certifications and education

Responsibilities

  • Ability to troubleshoot and repair all but the most complex issues
  • Performs maintenance activities with a minimum of supervision and guidance
  • Leads technical outage bridges and engages appropriate resources to drive issues to closure
  • Acts as an advocate for Engineering Operations procedures, policies and processes
  • Ensures projects and initiatives are adhering to Company standards
  • Tracks and reports operational workflows; maintains records of results and feedback
  • Analyzes data and metrics, identifies problem areas and provides actionable insight
  • Analyses problems in design, configuration, data flow and data state within a highly complex multi-product provisioning system
  • Performs routine maintenance tests for designated areas of engineering and ensures all maintenance is properly validated to minimize impact
  • Provide excellent customer service to existing customers and act as a product evangelist for prospective customers
  • Act as a point of contact for customers or internal development teams, providing technical assistance and escalating complex issues to other resources as needed
  • Plans and directs project teams, troubleshoots operational issues, providing technical solutions to operational problems
  • Contributes to new product implementation, implements existing products and services and provides overall upkeep and maintenance of designated areas of engineering
  • Applies expert engineering methodologies in one or more engineering areas
  • Interfaces with vendors, engineering and peer operations organizations
  • Acts in compliance with industry and Company technical requirements, standards, policies and procedures
  • Provides technical leadership to junior Engineers and project teams
  • Consistent exercise of independent judgment and discretion in matters of significance
  • Other duties and responsibilities as assigned
  • Understand our Operating Principles; make them the guidelines for how you do your job
  • Own the customer experience - think and act in ways that put our customers first, give them seamless

Skills

Key technologies and capabilities for this role

Software DevelopmentTroubleshootingProject ManagementEngineering MethodologiesTechnical LeadershipOperational MaintenanceData AnalysisMetrics AnalysisVendor Management

Questions & Answers

Common questions about this position

What skills are required for this Engineer 3 position?

Required skills include hands-on experience with Linux system management and troubleshooting, proficiency in Shell scripting and Python for automation and process improvement, and platform operations experience in private and public cloud and container orchestration (Kubernetes/Docker).

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation to revolutionize industries, and leadership in media and technology, driven by remarkable people who deliver cutting-edge products and services.

What makes a strong candidate for this software engineering role?

Strong candidates will have hands-on experience with Linux, proficiency in Shell scripting and Python, platform operations in cloud and Kubernetes/Docker, plus the ability to lead teams, troubleshoot complex issues independently, and exercise judgment in significant matters.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters
1963Year Founded
$42.3MTotal Funding
IPOCompany Stage
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Parental Leave
Tuition Reimbursement
Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.
5G technology enables new competitors in the broadband market, threatening Comcast's market share.
Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.
Comcast's digital equity grants highlight its commitment to corporate social responsibility.
Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.
Transform Wealth LLC's investment indicates confidence in Comcast's financial health.
Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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