Engineer 3, Software Development & Engineering at Comcast

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Media, Technology, TelecommunicationsIndustries

Requirements

Hands-on experience with Linux system management and troubleshooting
Proficiency in Shell scripting and Python for automation and process improvement
Platform operations experience in private and public cloud and container orchestration (Kubernetes/Docker)
Hands-on experience with CI/CD, automation, and observability tools like Grafana, Elastic
Strong operational background with expertise in managing and optimizing day-to-day IT/DevOps operations
Experience with agile methodologies using Jira, or a similar platform for scaling agile development practices
Effective working independently and in a team environment, both onsite and virtual
Excellent oral and written communication skills with the ability to adjust the messaging to the audience
Bachelor’s degree and 5+ years’ relevant experience, including multiple years in a senior level technical position
Ability to work nights and weekends, variable schedule(s) and overtime as necessary
Regular, consistent and punctual attendance
Attains industry standard certifications and education

Responsibilities

Ability to troubleshoot and repair all but the most complex issues
Performs maintenance activities with a minimum of supervision and guidance
Leads technical outage bridges and engages appropriate resources to drive issues to closure
Acts as an advocate for Engineering Operations procedures, policies and processes
Ensures projects and initiatives are adhering to Company standards
Tracks and reports operational workflows; maintains records of results and feedback
Analyzes data and metrics, identifies problem areas and provides actionable insight
Analyses problems in design, configuration, data flow and data state within a highly complex multi-product provisioning system
Performs routine maintenance tests for designated areas of engineering and ensures all maintenance is properly validated to minimize impact
Provide excellent customer service to existing customers and act as a product evangelist for prospective customers
Act as a point of contact for customers or internal development teams, providing technical assistance and escalating complex issues to other resources as needed
Plans and directs project teams, troubleshoots operational issues, providing technical solutions to operational problems
Contributes to new product implementation, implements existing products and services and provides overall upkeep and maintenance of designated areas of engineering
Applies expert engineering methodologies in one or more engineering areas
Interfaces with vendors, engineering and peer operations organizations
Acts in compliance with industry and Company technical requirements, standards, policies and procedures
Provides technical leadership to junior Engineers and project teams
Consistent exercise of independent judgment and discretion in matters of significance
Other duties and responsibilities as assigned
Understand our Operating Principles; make them the guidelines for how you do your job
Own the customer experience - think and act in ways that put our customers first, give them seamless

Skills

Key technologies and capabilities for this role

Software DevelopmentTroubleshootingProject ManagementEngineering MethodologiesTechnical LeadershipOperational MaintenanceData AnalysisMetrics AnalysisVendor Management

Questions & Answers

Common questions about this position

What skills are required for this Engineer 3 position?

Required skills include hands-on experience with Linux system management and troubleshooting, proficiency in Shell scripting and Python for automation and process improvement, and platform operations experience in private and public cloud and container orchestration (Kubernetes/Docker).

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation to revolutionize industries, and leadership in media and technology, driven by remarkable people who deliver cutting-edge products and services.

What makes a strong candidate for this software engineering role?

Strong candidates will have hands-on experience with Linux, proficiency in Shell scripting and Python, platform operations in cloud and Kubernetes/Docker, plus the ability to lead teams, troubleshoot complex issues independently, and exercise judgment in significant matters.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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