End User Engineer Senior-Principal at American Electric Power

Columbus, Ohio, United States

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Utilities, EnergyIndustries

Bachelor's degree in computer science, engineering, or related technical field (Senior: required; Principal: required)
5 years of relevant work experience (Senior SG7); equivalent combination of education and experience may be considered
7 years of relevant work experience (Principal SG8); equivalent combination of education and experience may be considered

Improve and maintain the Windows workstation patching process and cycle
Actively verify and apply security patches
Develop and maintain documentation for MECM/SCCM procedures and system configurations
Create and deploy application deployment packages through MECM/SCCM
Develop and maintain PowerShell scripts to automate day-to-day tasks
Drive vulnerability assessment and remediation work, including escalation support for workstation-related issues
Adhere to all IT governance and Change Management procedures
Maintain and monitor the MECM/SCCM platform and client health on workstations, mitigating identified problems
Verify that all endpoints are included in the MECM/SCCM inventory
Perform routine audits of workstations to ensure compliance with established standards, policies, and configuration guidelines
Independently complete infrastructure project assignments; plan, research, evaluate, design, and engineer enterprise technology infrastructure
Provide technical support and troubleshooting, along with cost estimates, justifications, and recommendations
Produce technical documentation for support and configuration
Manage, plan, and maintain technical platforms, including system upgrades
Monitor system performance while installing and configuring hardware
Collaborate with Project Managers, Architects, Solution Engineers, Technicians, and Business Analysts to deliver consistent and reliable technology solutions aligned with standards, architectures, and best practices