End User Compute (EUC) and End User Device Subject Matter Expert (SME) at DXC Technology

Newcastle upon Tyne, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

IT Services, TechnologyIndustries

Requirements

Single British passport holder (no dual nationality or overseas cards held directly or via parents)
Resided in the UK for the past 10 years to meet security clearance requirements
UK national
Security cleared to SC or willing to upgrade to DV level
Proven experience (5+ years) in End User Compute or Device Management role, preferably in large or complex IT environment
Deep technical knowledge of EUC infrastructure: Windows 10/11, macOS, Android, iOS
Deep technical knowledge of Microsoft Endpoint Manager (Intune/SCCM), JAMF, Group Policy
Deep technical knowledge of Active Directory, Azure AD, and Conditional Access
Knowledge of VDI technologies (Citrix, VMware Horizon, or Microsoft AVD)
Strong understanding of endpoint security, encryption, antivirus, and compliance solutions
Familiarity with collaboration tools like Microsoft 365, Teams, and SharePoint
Excellent communication and documentation skills
Strong analytical, troubleshooting, and problem-solving capabilities
Experience collaborating with 3rd party vendors and customers
Confident in delivering high-level technical representation (e.g., conference calls, technical resolutions)
Ability to work in an Agile team, self-driven, focused on continuous improvements
Passionate about technology and a natural problem solver

Responsibilities

Serve as the primary SME for all End User Compute and Device initiatives (Windows/Mac laptops, desktops, VDI, mobile devices, collaboration tools)
Design and maintain modern device management solutions (e.g., Microsoft Intune, SCCM)
Lead the technical lifecycle for EUC services: evaluation, planning, deployment, testing, support, and retirement
Develop and maintain policies and standards for device security, patching, compliance, and usage
Collaborate with cross-functional teams (Security, Network, Service Desk, Procurement) for cohesive EUC strategies
Evaluate new technologies and make recommendations to enhance user experience, security, and cost-efficiency
Lead or support EUC-related projects (OS migrations, hardware refreshes, application rollouts)
Monitor and report on EUC service performance, incidents, and user satisfaction metrics
Ensure compliance with organizational policies, regulatory requirements, and industry best practices

Skills

Microsoft Intune

SCCM

VDI

Windows

macOS

Mobile Device Management

Device Security

Patching

Compliance

OS Migrations

Hardware Refresh

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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