Employee Benefits Systems Specialist at Acrisure

Tampa, Florida, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, Fintech, Employee BenefitsIndustries

Requirements

Innate desire to help others and the ability to do it with kindness
Able to work quickly, meet deadlines, and establish your own system for preventing things from falling through the cracks
Extreme attention to detail with the need to understand how things work
Excellent verbal and written communication skills
Must be self-motivated and able to work well independently
Possess customer service skills including the ability to be accurate, empathetic, compassionate, responsive, resourceful, and conscientious
Consistently seek to increase their knowledge of the software and processes, and to look for ways to improve existing Best Practices
Be a motivated problem solver who can accurately document and communicate issues
Proficient in Microsoft Office, including Outlook, Excel, and Word with experience collaborating efficiently in M365 (OneDrive, MS Teams, SharePoint)
High school diploma or recognized equivalent required
Willingness to obtain Health and Life Insurance License in your state is required
Comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership
Preferred Qualifications
Active Health and Life Insurance License in your state preferred
Associate degree or higher preferred
Experience working in Employee Benefits preferred
Experience working in Benefits Administration systems preferred (Employee Navigator, EASE, ADP, Paycom, iSolved)

Responsibilities

Configure customized benefit administration systems tailored around the needs of the client, specifics of sold policies, and established Best Practices
Work with carriers to configure file feeds between systems and troubleshoot data transmission issues
Provide support for client advisors, support staff, and at times, the actual client
Work with minimal direction to resolve issues and provide solutions
Manage and log work-related tasks using the Team’s dedicated project management workspace in monday.com
Collaborate with the team on defining and refining Best Practices, SOPs, and general process improvements
Ongoing maintenance of clients in our employee benefit administration system, Employee Navigator

Skills

Employee Navigator

Benefit Administration

System Configuration

Data Feeds

Troubleshooting

monday.com

Customer Service

Project Management

Acrisure

Insurance broker specializing in risk management

About Acrisure

Acrisure provides insurance and risk management services through a network of independent insurance agencies known as Agency Partners. This model allows Acrisure to offer tailored solutions to a diverse clientele, including business owners and institutions in sectors like agriculture, arts, and waste management. The Agency Partners maintain local relationships while leveraging Acrisure's global resources, ensuring personalized service. The company generates revenue by earning commissions and fees from insurance policies sold through its partners, fostering a mutually beneficial relationship. Acrisure's goal is to combine local expertise with global capabilities to deliver high-quality insurance solutions.

Grand Rapids, MichiganHeadquarters

2005Year Founded

$19.5MTotal Funding

DEBTCompany Stage

Financial ServicesIndustries

1,001-5,000Employees

Risks

Increased competition from fintech firms may challenge Acrisure's market share.

Rapid expansion could lead to integration risks and cultural clashes.

Strategic alliances may result in conflicts of interest or operational inefficiencies.

Differentiation

Acrisure's unique model leverages a global network of independent Agency Partners.

The company combines local expertise with global resources for tailored client solutions.

Acrisure's rapid growth is driven by strategic partnerships and innovative insurance products.

Upsides

Acrisure's expansion into new markets like Bermuda strengthens its global presence.

The appointment of industry veterans enhances Acrisure's leadership and growth potential.

Winning 'Broker of the Year' boosts Acrisure's reputation and client trust.

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