Employee Benefits Customer Service Representative at Foundation Risk Partners

Farmville, North Carolina, United States

Foundation Risk Partners Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, Employee BenefitsIndustries

Requirements

  • Minimum of three years of experience within employee benefits
  • Must hold an active NC Life & Health Insurance License
  • Excellent verbal and written communication skills
  • Strong multitasking, time management, and organizational skills
  • Proficient with computer applications
  • Ability to multitask in a fast-paced environment
  • Positive attitude, patience, and ability to work well in a team environment

Responsibilities

  • Handle inbound and returned calls as well as email
  • Complete enrollment and data entry
  • Maintain database
  • Research and resolve customer problems
  • Maintain HIPAA requirements for confidentiality

Skills

Customer Service
Employee Benefits
Data Entry
HIPAA Compliance
Multitasking
Time Management
Communication Skills
Insurance Enrollment
Database Maintenance
NC Life & Health License

Foundation Risk Partners

Insurance brokerage and consulting services

About Foundation Risk Partners

Foundation Risk Partners operates as an insurance brokerage and consulting firm, focusing on providing tailored insurance solutions and expert advice to clients across the United States. The company grows by acquiring other firms and expanding its services organically, ensuring a diverse mix of industry knowledge and specialized services. Their approach combines expertise in various sectors with a commitment to cultural alignment and shared values. Unlike many competitors, Foundation Risk Partners emphasizes a collaborative relationship with clients, aiming to achieve exceptional outcomes and drive success for their partners.

Daytona Beach, FloridaHeadquarters
2017Year Founded
$2MTotal Funding
DEBTCompany Stage
Consulting, Financial ServicesIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Paid Holidays
Paid Vacation

Risks

Over-reliance on AI could cause disruptions if technical issues arise.
Expansion into new regions may pose compliance and operational challenges.
Leadership changes might lead to strategic shifts affecting company stability.

Differentiation

Foundation Risk Partners leverages AI to enhance risk analysis accuracy and speed.
The company focuses on a strategic mix of industry expertise and cultural fit.
Foundation Risk Partners is rapidly expanding through acquisitions and organic growth.

Upsides

AI solutions have decreased cycle times by up to 90% for certain activities.
Prospect conversion rates have increased by up to 50% due to AI adoption.
Expansion into Baldwin, New York, offers new market opportunities.

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