Emotional Support Expert, EMEA

About Carrot

Carrot Fertility is the leading global fertility, family-building, and lifelong hormonal healthcare platform providing care for everyone, everywhere. Trusted by more than a thousand multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. From maternity through menopause and pre-pregnancy through parenting, Carrot is dedicated to expanding access and improving outcomes. Carrot empowers members with compassionate, personalized, and inclusive support.

The Role

Carrot Fertility is seeking an Emotional Support Expert, EMEA to join our growing team! This is a great opportunity to reshape healthcare by utilizing your clinical experience, independent critical thinking, and expertise in a collaborative environment.

The required shift for this role is approximately 2-3 hours per week.

Responsibilities

• Ability to identify and support the emotional needs and challenges faced by members on all of Carrot's journeys – fertility, family-forming, menopause, pregnancy, etc.
• Utilize clinical experience and skills to engage in discussions and educate others.
• Lend expertise or knowledge to participate in continuing education programs for Carrot employees.
• Participate in quality assurance initiatives and audits to continue to drive an experience that is safe, compliant, and of the highest standards.

The Team

The team consists of a diverse group of individuals with expertise in areas such as fertility, mental health, nutrition, and pregnancy. They have a passion for continuous learning and education with an evidence-based approach. All of them care deeply and are committed to helping individuals.

Minimum Qualifications

• Active LCSW, PsyD, or LMFT.
• Currently practicing clinician with a minimum of 2 years of experience providing patient care to individuals, couples, and families in the fertility and family-forming space.
• Experience supporting individuals in the LGBTQ+ community.
• Superb listening skills and an ability to empathetically discuss fertility and family-forming related topics.
• Ability to work independently and capable of identifying and implementing best practices.
• Motivated to expand knowledge on fertility and mental health related topics.
• Ability to function well from a confidential and private work-remote environment (this is a 100% remote role).
• Flexibility to adapt with evolving business needs.

Preferred Qualifications

• Multilingual skills.

Compensation

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $100-$150 USD per hour. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.

Fraud and Security Notice

Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: securityreporting@get-carrot.com

Why Carrot?

Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the fertility and family-building space.