[Remote] Email Deliverability Specialist at Elegen

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Design ServicesIndustries

Requirements

Experience in an email provider support role or a similar position
Strong understanding of email infrastructure, DNS management, IP configurations, and SMTP
Ability to identify and resolve different email deliverability issues
Familiarity with anti-spam technologies
Ability to handle multiple tasks efficiently and perform well in a fast-paced environment
Initiative and strong problem-solving skills
Ability to build rapport and collaborate effectively with different team members
Analytical mindset and ability to explain technical issues to non-technical colleagues
English level sufficient for communication and working with technical documentation

Responsibilities

Manage and resolve various email deliverability issues (spam blocks, blacklists, spam complaints, domain reputation drops, etc.)
Ensure uninterrupted email distribution across projects
Communicate with internal teams to address their issues, questions, and requests
Analyze deliverability cases and provide the most effective solutions for the business
Assist with mailbox warm-ups, DNS settings optimization, and bounce log analysis
Monitor the health and stability of our mailboxes
Prepare regular reports on deliverability performance and recommendations for improvements

Skills

Email Deliverability

DNS Management

SMTP

IP Configurations

Spam Blocks

Blacklists

Bounce Log Analysis

Mailbox Warm-ups

Sender Reputation

Anti-spam Technologies

Elegen

Custom DNA synthesis for biotech applications

About Elegen

Elegen focuses on improving the process of manufacturing synthetic DNA to meet the needs of the bioeconomy. The company provides custom DNA synthesis services to researchers, biotech companies, and pharmaceutical firms that require high-quality and complex synthetic DNA for various applications, including biomanufacturing and mRNA-based treatments. Elegen uses advanced technologies to ensure fast turnaround times and high accuracy in DNA synthesis, which are essential for its clients' projects. Unlike its competitors, Elegen not only streamlines traditional DNA manufacturing workflows but also enables the production of valuable biologics and therapeutics. The company's goal is to support the development of next-generation mRNA medicines and other advanced therapeutics by providing reliable and efficient DNA solutions.

San Carlos, CaliforniaHeadquarters

2017Year Founded

$34MTotal Funding

SERIES_BCompany Stage

Biotechnology, HealthcareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Short Term Disability

Long Term Disability

Parental Leave

Commuter Benefits

Fitness Allowance

Learning Allowance

Risks

Increased competition from companies like Twist Bioscience in DNA synthesis capabilities.

Potential intellectual property disputes could impact Elegen's proprietary technologies.

Dependence on key partnerships, like GSK, could affect market position if dissolved.

Differentiation

Elegen's ENFINIA™ DNA offers rapid synthesis of highly complex DNA in 10 days.

The company provides cell-free DNA production, reducing contamination risks and improving efficiency.

Elegen's Early Access Program allows clients early access to high-complexity DNA breakthroughs.

Upsides

Elegen raised $35M to expand its ENFINIA™ DNA product line for clinical development.

Collaboration with GSK enhances Elegen's cell-free DNA technology for vaccines and medicines.

Elegen's ability to synthesize complex DNA sequences gives it a competitive market edge.

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