ekspert(-ka) relacji z klientem at Santander

Wrocław, Lower Silesian Voivodeship, Poland

Santander Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Bankowość, FinanseIndustries

Requirements

  • Higher education
  • Over 3 years of experience in banking and sales of banking services and products, including investment products
  • Appreciation for contact with people and building long-term relationships based on trust
  • Ability to set ambitious goals and feel comfortable knowing what you're aiming for
  • Comfort in both individual and team work
  • Desire to develop in banking and acquire new competencies in selected specializations (Select, Hipoteka, MŚP)
  • Nice to have:
  • Communicative English skills for contact with foreign clients and assisting in product selection
  • Experience in selling investment products (including funds)
  • Category B driving license

Responsibilities

  • Handling more demanding client needs and supporting in selecting the best banking products and services
  • Ensuring professional service and the best experiences related to branch visits
  • Offering and promoting banking products
  • Realizing individual and team sales tasks, for which monthly attractive premiums are awarded
  • Telephone and direct contact with clients
  • Building long-term relationships with clients and acquiring new ones
  • Working in accordance with applicable procedures and standards across all distribution channels

Skills

bankowość
sprzedaż usług bankowych
produkty inwestycyjne
relacje z klientami
obsługa klienta
sprzedaż funduszy

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision
401k
Flexible PTO
Parental & sick leave
Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.
'Quishing' attacks pose a growing threat to consumer security.
Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.
The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.
Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.
Santander's renewable energy financing highlights commitment to sustainable investments.
Proactive cybersecurity measures enhance customer trust and protect digital assets.

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