Editorial Event Support Technician at Getty Images

London, England, United Kingdom

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Media, Entertainment, News, SportsIndustries

Requirements

Solid understanding of TCP/IP networks and other data communication technologies (network cabling, wired and wireless communications, routers, switches)
AC/DC wiring
Computer hardware repair
Thorough understanding of Windows and Mac OS environments
FTP and similar software for transferring files
Working knowledge of Cloud services and tools
Comfortable using tools such as ClickUp, Slack, and Lucidchart
Ability to handle constantly changing flow of traffic, remain productive during slow times, multitask during busy times, and exercise patience and professionalism during stressful situations
Friendly presence, helpful attitude, strong interpersonal skills, and ability to work well with others
Valid UK Driver’s license
Ability to work long hours, non-traditional schedules (including holidays and weekends)
Extensive travel domestically and internationally, including working on location for extended periods
Currently possess or can obtain a passport
Ability to frequently communicate with others, move objects up to 20 lbs (occasionally up to 50 lbs), perform sedentary work (sitting/standing), and operate computer/office machinery

Responsibilities

Provide technical support onsite or remotely for coverage of events domestically and internationally
Work with photographers, editors, external vendors, and event organizers to ensure smooth and quick delivery of images to customers
Set up and run technology in non-traditional environments at large sporting, entertainment, and news events globally
Troubleshoot and resolve problems during live events
Continuously evaluate and provide guidance on new technologies for improvements in imagery delivery

Skills

Key technologies and capabilities for this role

TCP/IPnetwork cablingroutersswitchesAC/DC wiringcomputer hardware repairWindowsMac OSFTPCloud servicesClickUpSlackLucidchart

Questions & Answers

Common questions about this position

What technical skills are required for the Editorial Event Support Technician role?

Required skills include a solid understanding of TCP/IP networks, data communication technologies like network cabling, wired/wireless communications, routers, and switches; AC/DC wiring; computer hardware repair; thorough knowledge of Windows and Mac OS; FTP software for file transfers; and familiarity with cloud services, ClickUp, Slack, and Lucidchart.

Is this a remote position or does it require travel?

The role involves providing technical support either onsite or remotely for events domestically and internationally, including setting up and running technology at live sporting, entertainment, and news events around the globe.

What is the team culture like at Getty Images for this position?

You will join a highly collaborative and curious team of technicians comfortable in diverse environments, willing to take initiative, and working with photographers, editors, vendors, and event organizers.

What salary or compensation is offered for this role?

This information is not specified in the job description.

What makes a strong candidate for this position?

Strong candidates can handle changing traffic flows, multitask during busy times, remain productive during slow periods, exercise patience in stressful situations, have strong interpersonal skills, a friendly attitude, and the ability to problem-solve; nice-to-haves include digital imaging workflow knowledge, out-of-the-box thinking, a Bachelor’s degree or 4+ years experience, and advanced IT skills.

Getty Images

Provides high-quality visual media content

About Getty Images

Getty Images specializes in providing high-quality visual media, including photos, videos, and illustrations. With a library of over 400 million pieces of content created by more than 320,000 contributors, it serves a wide range of clients such as media companies, advertising agencies, and individual content creators. The company operates on a subscription-based model, allowing clients to purchase individual images or subscribe for broader access to its content. Getty Images differentiates itself from competitors through its extensive library and strong licensing agreements, ensuring clients can use its content legally. The goal of Getty Images is to enhance storytelling for its clients by providing compelling and accurate visual content.

Chicago, IllinoisHeadquarters

1995Year Founded

$729.5MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

5,001-10,000Employees

Benefits

Healthcare coverage and benefits

Work‑life balance and remote flexibility, dependent on region

Time‑off benefits, dependent on region

Retirement benefits

Life insurance

Transit benefits

Team‑ and office‑wide celebrations

Donation matching and volunteer days

Risks

Merger with Shutterstock may face antitrust scrutiny, complicating integration.

AI photography tools could disrupt traditional stock photo business models.

Partnership with TikTok may expose Getty Images to privacy and data security concerns.

Differentiation

Getty Images boasts a vast library of over 400 million visual assets.

The company has a strong global reach, serving clients in nearly every country.

Getty Images offers a subscription-based model with flexible pricing tiers.

Upsides

The merger with Shutterstock expands Getty Images' portfolio and market reach.

Partnership with TikTok positions Getty Images in the AI-generated advertisement space.

Renewed partnership with Canva enhances Getty Images' AI-driven content creation capabilities.

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