Driver Trainer at Via

Sunnyvale, California, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Transportation, MobilityIndustries

Requirements

Commercial Driver’s License (CDL) with passenger endorsement
3+ years of experience in driver training, operations management, or field supervision, preferably in fixed route and paratransit settings
Proven ability to coach, motivate, and manage performance among diverse driver teams
Strong understanding of safety protocols, ADA requirements, and DOT regulations
Excellent communication and interpersonal skills; able to train and inspire adult learners
Comfort balancing field work with administrative and compliance tasks
Proficiency with digital tools (LMS platforms, dashboards, spreadsheets, etc.)

Responsibilities

Serve as the primary safety lead for the region - conducting post-incident reviews, safety audits, and ride-alongs to ensure compliance with company and regulatory standards
Monitor trends in safety data and collaborate with central operations to identify opportunities for proactive coaching or process improvements
Support and occasionally act as the Designated Employer Representative (DER) for DOT compliance, ensuring accurate recordkeeping and timely follow-up on testing or incidents
Lead root cause analyses for accidents and incidents and develop corrective action plans
Design, deliver, and continually improve driver training programs - including onboarding, remedial, and refresher sessions - with a strong focus on safety, defensive driving, and passenger assistance
Provide hands-on instruction in: Wheelchair Securement & Passenger Sensitivity, Defensive Driving, De-escalation & Customer Interaction, CPR/First Aid & Emergency Procedures
Evaluate driver performance through ride-alongs, skills assessments, and feedback sessions
Maintain training documentation, certifications, and compliance records
Conduct regular field visits (approximately 25% travel) to observe service quality, reinforce training, and coach drivers in real-world conditions
Serve as a visible leader across markets - fostering a culture of safety, accountability, and support
Partner with operations, safety, and compliance teams to align local practices with company-wide goals
Assist in driver scheduling for trainings and ensure operational readiness across markets
Support reporting and communication between field teams and central operations

Skills

Driver Training

Safety Audits

Defensive Driving

Wheelchair Securement

De-escalation

DOT Compliance

Root Cause Analysis

CPR/First Aid

Passenger Assistance

Ride-Alongs

Incident Review

Via

Digital transportation solutions and network optimization

About Via

Via improves transportation systems by creating efficient digital networks for various clients, including urban and rural residents, corporate employees, students, and patients. Their TransitTech technology offers flexible mobility solutions that enhance convenience and efficiency while reducing costs, especially in student transit. Via also provides planning and scheduling services through their Remix platform, along with the Citymapper for Cities app, which offers insights to strengthen transit networks. The company's goal is to leverage digital technology to enhance transportation efficiency and improve the overall rider experience.

New York City, New YorkHeadquarters

2012Year Founded

$862.9MTotal Funding

LATE_VCCompany Stage

Automotive & Transportation, Consulting, HealthcareIndustries

1,001-5,000Employees

Benefits

Competitive salaries and equity packages.

Health and wellness benefits.

Local volunteer opportunities.

Support for all new parents.

Learning opportunities through our Via-Versity.

Employee Resource Groups.

Risks

Increased competition from AI-integrated transit solutions could challenge Via's market position.

Potential regulatory scrutiny may complicate Via's acquisition of Citymapper.

Expansion in underserved zones may face logistical challenges or community pushback.

Differentiation

Via transforms rigid transit systems into dynamic, on-demand networks.

Via's TransitTech serves diverse clients, from urban dwellers to rural residents.

Via's Citymapper for Cities app provides comprehensive passenger insights.

Upsides

Via's partnership with King County Metro addresses first- and last-mile transit needs.

Microtransit pilot programs with Summit County highlight Via's innovative solutions.

Via's potential acquisition of Citymapper could enhance its Mobility as a Service offerings.

Land your dream remote job 3x faster with AI

Try Jobo Free