Supervisor, Operations (Event Processing)
Verra MobilitySalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Legal ServicesIndustries
Requirements
- Bachelor’s degree or equivalent with years of experience able to substitute
- Minimum of 3 years of related office experience with document production and preparation
- Advanced knowledge of Microsoft Office suite (PowerPoint, Excel, Visio as examples)
- Excellent verbal and written communication and interpersonal skills necessary in order to communicate questions and/or suggestions to the client and other team members in a professional and customer service-oriented manner
- Ability to work both independently and collaboratively as part of a team; self-motivated to ensure own production
- Ability to work in a fast-paced, deadline-driven team environment while handling sensitive and/or confidential documents and information
Responsibilities
- Intakes work requests from the client; including clarification of job instructions and negotiation of deadlines with the requester. Seeks alternate solutions to deadline requests, as needed
- Prioritizes work requests across team and coordinates/balances multiple projects based on experience and following established guidelines, especially when working with escalated deadlines or issues
- Creates and edits documents, mail merges, charts, graphs, tables, etc
- Scans and cleans up documents utilizing scanner equipment and appropriate software
- Converts and cleans documents from other software applications
- Evaluates personnel performance with the AM and assists in the development and improvement of individual and team skills
- Demonstrates proper professional expectations for team members when dealing with client requesters and client work requests, including meeting deadlines and delivering high-quality work
- Responsible for development and delivery of on-going training of new and existing team members in existing processes, as well as new trends or processes for presentations work
- Facilitates focus and coordination on and between shifts in the production of deliverables to the client in order to meet or exceed the client's expectations for quality, timeliness, and service
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the pay rate for the Document Production Workflow Coordinator position?
The pay is $18.05 - $19.00 per hour plus a 10% - 15% shift differential.
What are the benefits offered for this role?
Benefits include various health insurance options (Medical, Dental, Vision, Prescription Drug), 401k with employer match, PTO, life insurance, paid parental leave, short-term & long-term disability, flexible spending accounts, domestic partner coverage, commuter benefits, legal assistance, EAP, company-provided parking, and additional perks.
Is this position remote or onsite, and what is the work schedule?
This is an onsite position at the Wheeling, WV office with a Friday through Sunday 6:00 pm to 7:00 am shift schedule.
What skills and experience are required for this role?
Requirements include a Bachelor’s degree or equivalent experience, minimum 3 years of related office experience in document production, and advanced knowledge of Microsoft Office suite (PowerPoint, Excel, Visio). Candidates need advanced software aptitude, speed, accuracy in high-volume environments, and skills in proofing, edits, conversions, formatting, and workflow coordination.
What makes a strong candidate for the Document Production Workflow Coordinator role?
Strong candidates have 3+ years of document production experience, advanced Microsoft Office skills, the ability to handle high-pressure workflows, train team members, prioritize tasks, and deliver exceptional customer service while meeting tight deadlines.
Williams
About Williams
N/AHeadquarters
N/AYear Founded
N/ACompany Stage
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