Dispatch Specialist I
BrightseedSalary not specified
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Part TimeJob Type
UnknownVisa
Energy, Utilities, Clean EnergyIndustries
Requirements
- Located in the United Kingdom
- Available for part-time, shift-based work: 4-hour shifts between 9am - 1pm GMT from Saturday through Tuesday
- Able to provide occasional spot coverage
- Able to participate in 1-2 hours of weekly team meetings
- Reliable and available during time-sensitive, quick reaction shifts (North America night/early morning coverage on weekends, Mondays, Tuesdays)
- Thrives in a remote work environment
- Fluent in at least one of Google Sheets, Python, and/or SQL
- Bright, gritty, operations-minded, ambitious, willing to learn quickly, strong communicator, self-motivated
Responsibilities
- Primary Responsibilities
- Maintain a state of readiness to receive dispatches from grid operators and utilities
- Become an expert in executing dispatches across grid operator and utility programs
- Maximize customer participation in dispatches through a dispatch management process that makes customer participation simple and successful
- Support the optimization of customer site offers in real time and day-ahead markets
- Lead seamless internal communication during dispatches, leveraging other internal team members in support of the shared goal for flawless dispatches
- Capture lessons learned following a dispatch; track and follow through on any customer inquiries or issues
- Assist market leads in tracking and following up on customer performance post-dispatch, including identifying trends and common themes across customers and conducting deep-dive analyses of root causes
- Assist in the operation of Voltus’ in-house Peak Saver programs, including dispatching and customer communications
- Secondary Responsibilities
- Monitor market participation and take necessary actions to ensure Voltus market compliance; regularly audit offers portfolio to locate sub-optimal offers schedules (sites not in market, site kW offer values, etc.)
- Support process documentation, internal and external stakeholder communications, and customer readiness
- Create and deliver seasonal communications and readiness alerts to customers in partnership with Voltus's Customer Success team
- Take ownership of reporting tools and ad hoc analysis projects
- Become an expert in dispatching and help lead a continuous training program; leverage recordings, Lessonly, and other materials to facilitate asynchronous training in Dispatch Ops and across the company
Skills
Distributed Energy Resources
Grid Dispatch
Utility Programs
Grid Operators
Operations Leadership
Dispatch Execution
Shift Management
Customer Engagement
Voltus
Manages virtual power plants and demand response
About Voltus
Voltus operates in the energy sector by managing virtual power plants and distributed energy resources (DERs). The company helps clients, including businesses and homeowners, reduce their energy use during peak demand times, which is known as demand response. This process not only helps prevent blackouts but also allows clients to earn money and save on energy costs through various payment mechanisms. Voltus has a strong track record, managing 5.8 gigawatts of DERs and executing over 7,500 dispatches to maintain grid stability. With 60 different programs available, clients can optimize their energy usage and financial returns. Voltus stands out from competitors by focusing on demand response and providing tangible financial benefits to its clients. The goal of Voltus is to contribute to a more sustainable and reliable energy future.
San Francisco, CaliforniaHeadquarters
2016Year Founded
$161.6MTotal Funding
SPAC_PRIVATE_PLACEMENTCompany Stage
Energy, Social ImpactIndustries
201-500Employees
