Disaster Recovery Specialist at Voya Financial

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

3+ years of experience in disaster recovery, business continuity, or IT operations
Proven experience leading DR testing and coordinating multi-team participation
Experience with DR testing methodologies and compliance frameworks
Experience with cloud-based DR solutions and Azure Site Recovery (ASR)
Exposure to cybersecurity and ransomware recovery planning
Experience with DR automation tools such as Continuity Patrol™ or similar platforms
Strong analytical skills and attention to detail in metrics reporting and documentation
Excellent communication and collaboration skills across technical and business teams
Ability to work independently and manage multiple priorities in a fast-paced environment
High standards of integrity and transparency in all aspects of execution and reporting
Preferred Qualifications
Knowledge of ITIL or similar service management frameworks
Experience with ORM reporting and enterprise risk metrics

Responsibilities

Lead all enterprise DR tests, including Level I (CMDB Review), Level II (Walkthrough), and Level III (Functional Testing), ensuring full coordination across infrastructure, application, and business teams
Organize and facilitate cross-functional participation in DR exercises, including internal teams and third-party vendors
Develop and maintain DR calendars, test schedules, and compliance documentation
Drive automation of DR workflows to reduce reliance on human capital and improve response time and accuracy
Support ransomware recovery planning and tabletop exercises, including development of isolated recovery environments (IREs) and playbooks
Maintain DR documentation including business function mappings, recovery time objectives (RTO), and tier classifications
Contribute to the development and refinement of DR metrics dashboards, including recoverability scores, tiering compliance, and plan currency
Assist in the creation and submission of monthly and quarterly ORM metrics, including Tier 1 and Tier 2 recoverability and plan approval rates
Participate in working sessions and support automation and monitoring of DR workflows
Provide support for DR-related communications, including participant instructions and compliance letters

Skills

Disaster Recovery

DR Planning

DR Testing

CMDB

Automation

Incident Response

Cross-functional Coordination

Vendor Management

Voya Financial

Provides financial services and retirement solutions

About Voya Financial

Voya Financial offers a range of financial services, including retirement plans, investment management, and insurance products, to help individuals and businesses achieve financial wellness. Their services cater to individuals seeking retirement planning, employers looking to enhance employee benefits, and institutions needing tailored investment management. Voya stands out from competitors through its commitment to inclusiveness and corporate responsibility, which helps attract clients and talent. The company's goal is to build long-term relationships with clients, ensuring they achieve financial confidence and a fulfilling life.

New York City, New YorkHeadquarters

2014Year Founded

IPOCompany Stage

Fintech, Financial ServicesIndustries

5,001-10,000Employees

Benefits

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Rally wellness program

Employee Assistance Program (EAP) and Work Life Services

Behavioral Health Family Support Program

Livongo support for diabetes, hypertension, and weight management

AccessHope cancer support

Wellthy caregiving assistance

Back-up child care and elder care

Health Advocate

ABLE accounts

Legal insurance

Identity theft protection

Voya Foundation Matching Gift Program

Risks

Increased competition from fintech companies may erode Voya's market share.

Operational challenges in integrating OneAmerica's business could affect service quality.

Regulatory scrutiny on fees may impact Voya's pricing strategies and profitability.

Differentiation

Voya's commitment to inclusiveness and corporate responsibility sets it apart in the market.

The acquisition of OneAmerica's retirement plan business expands Voya's client base significantly.

Voya's focus on digital financial planning tools enhances client engagement and satisfaction.

Upsides

Voya's ESG commitment aligns with the growing investor focus on sustainable investing.

The financial wellness market's growth offers significant opportunities for Voya's programs.

AI integration in investment management can enhance Voya's strategies and client outcomes.

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