Director, Tax Operations (Independent Contractors) at Walmart

Bentonville, Arkansas, United States

Walmart Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Gig EconomyIndustries

Requirements

  • 12+ years’ experience managing global contractor payments and tax operations, compliance, including regulatory reporting
  • Proven expertise implementing automation and process improvements at scale
  • Strong background in data governance and operational risk management
  • Demonstrated leadership of large, cross-functional teams in complex environments
  • Deep knowledge of US and international tax regulations and financial systems
  • Excellent leadership, communication, and stakeholder management skills - with the ability to build effective partnerships and support a culture of integrity, ethics, and operator mindset

Responsibilities

  • Oversee Independent Contractor (IC) tax functions — manage operations, systems, reporting, compliance, and controls to meet regulatory obligations across markets and meet worker experience
  • Drive continuous improvement — apply Lean/Six Sigma principles, strengthen controls, and build a culture of operational excellence
  • Establish strong data governance — ensure integrity, security, and auditability of contractor earnings data in partnership with tech and compliance teams
  • Develop people and partnerships — build high-performing teams, resolve complex challenges, and maintain strong stakeholders and community engagement
  • Support the operations and transformation of global Earnings & Tax for the Spark Driver Program/Independent contractors
  • Help scale and optimize end-to-end processes for contractor earnings, ensuring accuracy, compliance, and operational efficiency
  • Contribute to enterprise standards and drive improvements at the intersection of finance, technology, and the gig economy

Skills

Tax Operations
Compliance
Regulatory Reporting
Lean
Six Sigma
Data Governance
Process Automation
Stakeholder Management
Leadership

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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