Director of Product
Interwell HealthSalary not specified
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Benefits Administration, BiotechnologyIndustries
Requirements
Candidates should possess a Bachelor’s degree and a minimum of 8 years of experience in a client-facing role, with at least 5 years in a leadership position within a benefits administration or technology services environment. Strong business acumen and understanding of the healthcare and benefits industries are essential, along with demonstrated experience managing a book of business with significant annual recurring revenue.
Responsibilities
The Director, Service Delivery will own a book of business representing $5,000,000 to $8,000,000+ in annualized recurring revenue (ARR), directly manage client relationships ensuring delivery quality and timeliness, oversee project plans and governance, organize regular client meetings, maintain contractual compliance and manage financials, hire and equip a team of employees reflecting core values, forecast and manage staffing levels, provide day-to-day guidance to the service delivery team, assist in product strategy rollout, drive efficiency through standard operating procedures and automation, coordinate business strategy with various internal teams, and assist in sales and marketing efforts as needed.
Skills
Client Relationship Management
Project Management
Contractual Compliance
Financial Management
Team Leadership
Product Strategy
Operational Efficiency
Automation
Cross-functional Coordination
Sales Support
Customer Service
bswift
Streamlines employee benefits and HR administration
About bswift
bswift simplifies the management of employee benefits and HR payroll for employers in the United States. They offer services like benefits enrollment and management, helping businesses of all sizes maximize the value of their benefits offerings. What makes bswift different is their focus on client engagement and thought leadership, providing resources and hosting virtual events to assist clients. Their goal is to be a trusted partner in the HR and benefits administration market, ensuring smooth and effective management of employee benefits.
Key Metrics
Chicago, IllinoisHeadquarters
1996Year Founded
$49.6MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Consulting, Enterprise SoftwareIndustries
1,001-5,000Employees