Director, Security Technology Product Management at Fidelity Investments

Merrimack, New Hampshire, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Security TechnologyIndustries

Requirements

Proven experience delivering creative solutions to complex problems in a fast-paced, deadline-driven work environment
Ability to apply critical thinking to prioritize deliverables
Passion for the Global Security Mission: protecting Fidelity’s assets (reputation, people, clients, business information, processes, facilities)
Strong competencies in Program Management, Process Optimization, and Data Analytics
Ability to collaborate effectively across all levels of the organization
Agility in navigating complex stakeholder environments
Ability to deliver key outcomes across multiple medium to high complexity initiatives
Excellence in managing through ambiguity and shifting between tactical execution and strategic planning

Responsibilities

Lead high-impact programs focused on security technology innovation
Oversee and execute the strategic roadmap in partnership with vendor management, finance, and enterprise technology
Drive Fidelity-wide initiatives and manage critical partner relationships
Deliver regular executive-level updates to inform strategic decisions and ensure transparency
Define and execute multi-year roadmaps for physical security technology modernization, aligned with enterprise priorities and business needs; provide transparency, artifact management, and ongoing updates via SharePoint team site(s)
Oversee strategic vendor relationships, including contract negotiation, SLA management, performance tracking, and compliance assurance
Partner with Finance and Procurement to manage budgets, reconcile spend, and ensure transparency and fiscal discipline
Lead deployment of smart infrastructure, analytics platforms, and automation tools to enhance investigative and operational capabilities
Provide regular updates to senior leadership, including risk assessments, strategic insights, and decision support
Develop and execute change management plans to support adoption of new technologies and workflows, ensuring minimal disruption and maximum value realization
Establish and monitor KPIs to evaluate program effectiveness, vendor performance, financial impact, and strategic alignment
Create and deliver executive-level presentations that synthesize program data, performance metrics, and strategic insights into clear, actionable narratives
Operate cross-functionally across Fidelity, engaging with Security Operations, HR, Legal, Risk, Compliance, Procurement, and Technology to ensure alignment and integration
Lead strategic programs delivering measurable business outcomes, including cost optimization, risk mitigation, and operational resilience
Manage complex vendor ecosystems, ensuring performance, compliance, and financial accountability
Deliver executive-level reporting on program status, financial adherence, risk posture, and strategic recommendations
Drive change management strategies for successful adoption of new technologies and processes
Develop and oversee KPIs to measure program success, vendor performance, and operational impact

Skills

Program Management

Process Optimization

Data Analytics

Vendor Management

Strategic Roadmap

Stakeholder Management

SharePoint

Contract Negotiation

Physical Security Technology

Fidelity Investments

Investment management and financial services provider

About Fidelity Investments

Fidelity Investments offers a range of financial services and tools designed to help individuals manage their investments and stay informed about the markets. Their products include mobile applications and market monitoring tools that provide users with real-time market quotes, news, and trading capabilities. For example, the Fidelity Market Monitor for Glass delivers daily market quotes directly to Google Glass, while the Fidelity app for Windows Phone 8 allows users to access news and trading tools on their mobile devices. Additionally, features like the Watch List Visualization for iPad help users track stock price changes over time using a heatmap. What sets Fidelity apart from its competitors is its focus on integrating new technologies and user-friendly interfaces to enhance the investment experience. The goal of Fidelity Investments is to empower individuals with the information and tools they need to make informed financial decisions.

Boston, MassachusettsHeadquarters

1946Year Founded

$120,238.8MTotal Funding

DEBT_FINANCINGCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Mental Health Support

Hybrid Work Options

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Parental Leave

Student Loan Assistance

Tuition Reimbursement

Risks

Loss of key personnel like Gita Bal may impact Fidelity's research capabilities.

Increased competition from Vanguard's new division could draw clients away from Fidelity.

Potential reputational risk from Bitcoin ETF outflows could affect Fidelity's offerings.

Differentiation

Fidelity Labs offers innovative beta products like Market Monitor for Google Glass.

Fidelity's mobile solutions are available on multiple platforms, including Windows Phone and iPad.

Fidelity's Open Limit Order Visualization provides unique insights into order execution proximity.

Upsides

Increased adoption of wearable tech could boost Fidelity's mobile solutions.

Growing interest in Bitcoin ETFs suggests expansion in Fidelity's digital asset offerings.

Rise of AI could benefit Fidelity's data analytics and AI-driven investment strategies.

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