Pendulum

Director Quality

San Francisco, California, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, Pharmaceuticals, Health and WellnessIndustries

Requirements

The Director of Quality should have experience in leading an end-to-end quality function with a focus on the quality of the supply chain. Responsibilities include owning supplier qualification, quality agreements, and external manufacturing oversight. The role requires supporting a scalable supplier quality management system, building supplier quality metrics, and maintaining compliance and certifications. Candidates should thrive in a fast-paced, lean, and collaborative environment, be resourceful, and comfortable working with a young brand in its early stages of growth. Experience in negotiating quality agreements with contract manufacturing and supply partners is essential. A strong understanding of product quality and data handoffs across the supply chain is also required.

Responsibilities

The Director of Quality will lead Pendulum's end-to-end quality function, focusing on the quality of the supply chain. This includes owning supplier qualification, quality agreements, and external manufacturing oversight to ensure right-first-time material quality and seamless transfer of methods and processes to CMOs and contract labs. The role involves supporting a scalable supplier quality management system, building supplier quality metrics, and maintaining compliance and certifications. The Director will partner with Supply Chain, Process Development, Regulatory, and Manufacturing to deliver pipeline and business initiatives. Key duties include developing, negotiating, and owning quality agreements with key contract manufacturing and supply partners, ensuring seamless handoffs of product quality and data across multiple parties in the supply chain, and establishing supplier quality metrics, governance routines, and audit cadence to maintain alignment and accountability. Additionally, the role involves redesigning Pendulum's QC model to shorten release lead times.

Skills

Quality Management
Microbiome
Probiotics
Manufacturing
Regulatory Affairs
cGMP
FDA Regulations
Leadership
Cross-functional Collaboration

Pendulum

Healthcare risk management consulting services

About Pendulum

Pendulum specializes in risk management consulting for the healthcare industry, focusing on reducing professional liability exposure for various healthcare operations such as hospitals, aging services, and home health. The company offers a web-based enterprise risk management tool that assists organizations in optimizing their risk management strategies. Their services include risk control assessments, training, and desk-based consulting provided by experienced consultants. Unlike many competitors, Pendulum combines specialized consulting with data-driven reports and web-based tools tailored specifically for healthcare providers. The goal of Pendulum is to help healthcare organizations effectively manage and mitigate risks, ensuring safer operations and better patient care.

Albuquerque, New MexicoHeadquarters
2012Year Founded
$34MTotal Funding
SERIES_BCompany Stage
Consulting, Enterprise Software, HealthcareIndustries
11-50Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Company Match
Flexible Work Hours
Equity
Commuter Benefits

Risks

Increased competition from Seres and Finch in microbiome therapeutics.
Patent approval delays could affect Pendulum's pending patents.
Regulatory scrutiny on probiotics may impact Pendulum's product approvals.

Differentiation

Pendulum Therapeutics leverages microbiome science and DNA sequencing for innovative therapies.
Pendulum Glucose Control is a clinically proven probiotic for blood sugar management.
Pendulum offers specialized risk management consulting for diverse healthcare operations.

Upsides

Personalized nutrition trend aligns with Pendulum's microbiome science focus.
Global probiotics market growth benefits Pendulum's product offerings.
BRP Group acquisition provides resources to expand Pendulum's market reach.

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