Director, Presales Solution Consulting - Public Sector at ServiceNow

Staines-upon-Thames, England, United Kingdom

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Not SpecifiedCompensation

Expert & Leadership (9+ years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Public SectorIndustries

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (e.g., using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry)
Strong pre-sales experience as an individual contributor and leader within the Public Sector vertical
At least 4 years senior SC leadership experience, transforming and developing teams with a SaaS platform provider (2nd line management experience is a differentiator)
Deep presales experience with the Public Sector market and experience selling and gaining access to customers’ senior management in this vertical
Thought leadership in methods and techniques for storytelling with software
Ability to coach and develop early-in-career as well as senior individual contributors
Ability to gain and build relationships and trust quickly inside and outside of the SC organization, able to lead through influence across a complex sales eco-system
Leader who is tactically oriented with long-term alignment and understanding of outcomes, ability to flex and shift as needed
Strong understanding of ServiceNow sales and engagement process and business value
Ability to clearly articulate (inferred from truncated qualification)

Responsibilities

Lead presales capability and strategy for the Public Sector team, setting the agenda for demonstration capability and execution
Inspire and manage a team of Presales Solution Consultants
Create repeatable processes driving results in demonstrating relevance to customers, discovering business and technical problems, delivering high-quality presentations and demonstrations, executing proofs of concept only when needed, comprehending and documenting business value, and ensuring customer commitment to the ServiceNow solution
Develop team members according to business demands and individual professional goals
Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands
Work with regional sales managers to prioritize regional Solution Consulting efforts
Assign resources to sales opportunities and consistently evaluate progress against goals
Assign resources as required to marketing and other efforts to support demand generation
Develop and deploy team training curriculums to meet the changing demands of the sales organization
Evaluate team members regularly through analysis of direct observation, peer feedback, and sales feedback
Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting, etc

Skills

Solution Consulting

Presales

Public Sector

Team Leadership

Demos

Proof of Concept

Business Value

Recruiting

Sales Strategy

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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