Director, Practice at Confluent

France

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Data Streaming, Biotechnology, SoftwareIndustries

Requirements

Candidates should have at least 10 years of experience managing enterprise-level IT projects and 15 years of relevant professional experience. Proven success in creating and developing remote delivery teams, including resource management, performance assessments, and career planning, is essential. The ideal candidate will have experience hiring, leading, and mentoring managers and individual contributors in an Enterprise SaaS environment, possess exceptional communication skills for extensive customer-facing interactions, and be willing to travel up to 50% of the time. Expert-level knowledge in the sale/delivery of hybrid software solutions and technical awareness of data management concepts are highly valued.

Responsibilities

The Director, Practice will assume full responsibility for the Services business in the Southern EMEA region, including sales, team management, and P&L management. They will drive the transformation of the services team to deliver business value-led customer engagements and define initial professional services direction to ensure customer success and satisfaction. This role involves engaging with key customer stakeholders, managing bookings, revenue, margins, and satisfaction targets, and creating legal agreements. Additionally, the Director will develop strong executive relationships with delivery partners, build customer awareness of partner capabilities, participate in Confluent product and sales strategy conversations, contribute to account and regional growth plans, and build a high-performance Professional Services team by developing their customer success capabilities and experience.

Skills

Professional Services

Customer Success

Data Streaming

Business Transformation

Sales Management

Team Management

P&L Management

Stakeholder Management

Client Relationship Management

Confluent

Data streaming solutions for real-time processing

About Confluent

Confluent specializes in data streaming solutions, focusing on helping businesses manage and process real-time data streams. Its main product is built on Apache Kafka, an open-source platform that allows users to create real-time data pipelines and streaming applications. Clients, including large enterprises and financial institutions, utilize Confluent's tools to collect, process, and analyze data streams, which helps them make quicker and more informed decisions. Unlike many competitors, Confluent offers a subscription-based model for its cloud platform, Confluent Cloud, and its on-premises software, Confluent Platform, ensuring a steady revenue stream. The company also provides professional services like training and consulting to assist clients in optimizing their data streaming solutions. Confluent's goal is to be a leader in the data streaming market, enabling organizations to leverage real-time data for improved operational efficiency.

Mountain View, CaliforniaHeadquarters

2014Year Founded

$443.5MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Best Teammates on Planet Earth - Loving your job has a lot to do with the people around you. Luckily at Confluent, you will find some of the most genuine people who make you excited to come to work each day.

Adjustable Working Arrangements - While most of our employees work typical business hours, we encourage everyone to partner with their manager to make a schedule that works best for them and Confluent.

Robust Benefits - Health and wellness is important and Confluent is proud to offer a total benefits program that ranks in the top percentile of companies similar in size to our industry in our established geographies.

Rest and Recharge Days - Personal time off is great but it is even better when your whole team has the day. Each quarter, teams have three recharge days where the entire team logs off and refreshes before coming back to work.

Weekly Lunch Spend - At Confluent, we have a weekly lunch program called “No Pay Thursday.” On Thursdays, lunch is provided by Confluent at local restaurants and grocery stores, taxes may apply for some countries.

Flexible Paid Time Off (PTO) - Confluent employees work really hard to meet the needs of our growing and scaling business. To make sure that we don’t burn out, we encourage everyone to balance their PTO in an adequate way.

Risks

CTO Chad Verbowski's retirement may lead to a temporary leadership vacuum.

WarpStream acquisition may present integration challenges, disrupting operations.

Participation in MongoDB AI Program exposes Confluent to competitive pressures.

Differentiation

Confluent's platform is based on Apache Kafka, a leading open-source data streaming technology.

The company offers a subscription-based model, ensuring steady recurring revenue streams.

Confluent's solutions cater to diverse industries, enhancing real-time data processing capabilities.

Upsides

Increased adoption of Apache Flink complements Confluent's existing Apache Kafka-based solutions.

Integration with MongoDB's AI Applications Program enhances AI-driven data processing capabilities.

The OEM Program launch can drive new partnerships and expand market presence.

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