Director, Operations Analytics and Workforce Management at HeartFlow

San Francisco, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical TechnologyIndustries

Requirements

Bachelor's degree in a quantitative field such as STEM (Science, Technology, Engineering, Mathematics), Data Analytics, Operations Management, Business Administration, or a closely related discipline (required); MBA or Master’s degree preferred
10+ years of progressively responsible professional experience in a manufacturing or service operations environment, with strong preference for experience in the medical device or regulated life sciences industry
Demonstrated expertise in long-term workforce planning, capacity modeling, and cost optimization techniques, including advanced models

Responsibilities

Develop and implement a comprehensive operations analytics framework to provide data-driven insights into key performance indicators such as efficiency, capacity utilization, cost effectiveness, and quality of operations
Establish clear KPIs and create interactive dashboards that serve as a single, reliable source of truth for monitoring and reporting on operational performance
Utilize advanced analytics techniques to identify emerging trends, predict future outcomes, and provide strategic recommendations to support informed decision-making across the organization
Lead the strategic planning of the workforce to ensure optimal staffing levels that align with service demands and support business growth initiatives
Implement and refine advanced models, tools, and processes for accurate labor forecasting, efficient scheduling, and continuous productivity optimization to meet customer service targets
Collaborate closely with Operations leadership, Finance, and the Commercial team to evaluate the advantages and disadvantages of various service delivery models, ensuring alignment with overall business objectives
Work in conjunction with Operations leadership to identify, prioritize, and systematically track key strategic initiatives and projects
Drive the successful execution of projects from initial conceptualization through to full implementation, often requiring cross-functional collaboration and coordination
Cultivate a workplace culture that embraces continuous improvement, leveraging methodologies such as Lean Six Sigma or other similar process optimization frameworks
Oversee three critical areas: Workforce Planning and Optimization, Operations Analytics, and Operations PMO (Project Management Office); lead a team of analysts and program managers to achieve operational excellence

Skills

Operations Analytics

Workforce Planning

Workforce Optimization

Project Management Office

KPI Development

Data-Driven Insights

Interactive Dashboards

Performance Management

Capacity Utilization

Cost Effectiveness

HeartFlow

Non-invasive cardiac testing for heart disease

About HeartFlow

HeartFlow provides a non-invasive cardiac test that helps visualize a patient's coronary arteries in detail. This technology allows physicians to diagnose and treat heart disease more effectively without the need for invasive procedures, which reduces risks for patients and costs for healthcare providers. HeartFlow's main clients are healthcare professionals seeking safer diagnostic methods. The company offers several analyses, including FFRCT Analysis and Plaque Analysis, all of which have received FDA clearance and are available in multiple countries, including the United States, the United Kingdom, Japan, and Canada. Unlike many competitors, HeartFlow focuses on providing a comprehensive suite of analyses that enhance treatment planning. The goal of HeartFlow is to improve cardiovascular care by making it safer and more efficient for both patients and healthcare providers.

Redwood City, CaliforniaHeadquarters

2010Year Founded

$858.5MTotal Funding

SERIES_FCompany Stage

HealthcareIndustries

501-1,000Employees

Benefits

Remote Work Options

Stock Options

401(k) Company Match

Risks

Emerging AI-driven competitors could threaten HeartFlow's market share.

Algorithmic bias in AI models could lead to inaccurate diagnoses.

Integration into healthcare systems may face resistance due to complexity and cost.

Differentiation

HeartFlow offers the only combined anatomy, physiology, and plaque analysis for heart disease.

HeartFlow's non-invasive FFRCT Analysis is FDA-cleared and widely available globally.

HeartFlow's AI-driven technology provides personalized 3D heart models for precise diagnostics.

Upsides

HeartFlow closed a $215 million Series F funding round in April 2023.

The global non-invasive cardiac imaging market is projected to grow significantly.

HeartFlow's technology aligns with the trend towards value-based care in healthcare.

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