Director of Product Operations – Elsevier Clinical Solutions at Remitly

Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Clinical Solutions, TechnologyIndustries

Requirements

Have 7–10+ years of product management or product operations experience, including 5+ years in a leadership capacity
Display a proven track record of leading cross-functional teams (inferred from incomplete description)

Responsibilities

Partnering with the SVP of Product to define and execute strategic initiatives across Clinical Solutions
Partnering with Product and Engineering leadership to design, refine, and evolve the Clinical Solutions operating model, ensuring clarity in roles, decision-making structures, and execution rhythms
Identifying and prioritizing opportunities to enhance product development effectiveness, efficiency, and team performance
Leading organizational change initiatives that embed best practices, modern methodologies, and operational frameworks
Driving continuous improvement by integrating emerging technologies—including AI, analytics, and automation—to accelerate product delivery
Overseeing the Beta Management program, ensuring customer feedback is systematically captured and applied to product evolution
Maintaining and optimizing the systems, processes, and tools that support product planning, delivery, and measurement
Building, mentoring, and leading the Product Excellence team to deliver high-impact outcomes
Fostering a culture of accountability, transparency, and continuous improvement
Coaching product managers and operational leaders to strengthen execution and operational rigor across teams
Driving adoption of standardized practices, frameworks, and performance metrics that scale with organizational growth
Championing knowledge-sharing and enablement initiatives that deepen product and feature understanding across the business
Serving as a bridge between product strategy and execution, ensuring alignment across Product, Engineering, Marketing, Sales, and other key functions
Facilitating leadership communication and planning processes, including quarterly business reviews, strategic offsites, and operating rhythm sessions
Building trusted relationships with senior stakeholders, influencing outcomes and driving collaboration across the organization
Standardizing and optimizing product development processes across the full product lifecycle
Defining, tracking, and reporting on key operational and product performance metrics
Creating closed-loop feedback mechanisms to capture insights and drive engagement across teams
Managing and optimizing the product management tool stack, ensuring consistency, adoption, and measurable impact

Skills

Product Operations

Strategic Leadership

Operational Excellence

Product Development

Organizational Change

Operating Model Design

Cross-Functional Leadership

Agile Methodologies

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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