Director of Operations

The Director of Operations is responsible for overseeing the day-to-day operations of assigned dialysis facilities, ensuring high-quality patient care and compliance with company and regulatory guidelines. This includes managing customer service, marketing, fiscal operations, and coordinating operational strategies to achieve divisional and company goals. The role involves providing leadership and support to facility management, conducting performance evaluations, managing staffing, and promoting succession planning. Additionally, the Director of Operations must ensure effective communication across the area and division, address adverse events, develop and monitor clinic budgets, manage payroll and expenses, and drive the implementation of business models and initiatives to achieve financial and productivity targets.