Director of AI Crowd Insights

Position Overview

• Location Type: Remote
• Employment Type: Permanent - Regular Full-time
• Company: Appen (via CrowdGen)

About Appen (via CrowdGen): Appen is a leader in AI enablement for critical tasks such as model improvement, supervision, and evaluation. We leverage our global crowd of over one million skilled contractors, speaking over 180 languages and dialects, representing 130 countries. We utilize the industry's most advanced AI-assisted data annotation platform to collect and label various types of data like images, text, speech, audio, and video. Our data is crucial for building and continuously improving the world's most innovative artificial intelligence systems, and we are trusted by the world's largest technology companies. With the explosion of interest in generative AI, Appen is helping leaders in automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. At Appen, we are purpose driven. Our fundamental role in AI is to ensure all models are helpful, honest, and harmless, so we firmly believe in unlocking the power of AI to build a better world. We have a learn-it-all culture that values perspective, growth, and innovation. We are customer-obsessed, action-oriented, and celebrate winning together. Appen is committed to creating an inclusive and diverse workplace. We are an equal opportunity employer that does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Role Details

• Role: Director of AI Crowd Insights
• Focus: Leading the development and optimization of strategies to ensure the right Contributors are sourced, allocated, and engaged to meet the dynamic demands of our AI data projects.
• Accountability: Overseeing capacity forecasting, contributor headcount planning, and project feasibility analysis to ensure our ability to meet client deliverables while optimizing costs and Contributor Lifetime Value (CLV).

Requirements

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Responsibilities

• Lead the development and optimization of strategies for sourcing, allocating, and engaging Contributors.
• Oversee capacity forecasting to anticipate and meet the evolving demands of AI data projects.
• Manage contributor headcount planning to ensure optimal staffing levels.
• Conduct project feasibility analysis to assess the viability and resource requirements of new projects.
• Optimize costs and Contributor Lifetime Value (CLV).

Company Information

• Platform: CrowdGen
• Industry: AI Data Services
• Network: Over 1 million Contributors in 185+ countries
• Projects: Range from quick-turn, high-volume tasks to long-term, complex deliverables.