Director, Network Participant Risk Oversight at Capital One

Richmond, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Banking, PaymentsIndustries

Requirements

  • Energetic and self-motivated
  • Natural passion for managing risk
  • Excellent project, process, and analytical skills
  • Ability to serve as a change agent to effectively challenge business leaders
  • Ability to partner with executives and other risk leaders in an open, collaborative environment
  • Knowledge of industry trends in operational risk and Network risks
  • Problem-solving and analysis skills

Responsibilities

  • Own and maintain the NPRM governance Policy & Standard
  • Lead effective challenge of first line of defense risk-taking decisions and activities relative to Network Participants
  • Provide guidance to first line business areas and Network Participant management on meeting Capital One’s program requirements
  • Provide oversight and effective challenge in all areas of Network Participant Risk Management, including individual situations (e.g., monitoring actions, issues, events) and larger bodies of risk (e.g., RCSA and DORR)
  • Stay on top of industry trends (operational risk and Network) to assess impacts and potential enhancements to the program
  • Provide risk consulting to multiple Business Areas and stakeholders, effectively challenge, and act as a thought leader in implementing Network Participant risk management practices
  • Analyze qualitative and quantitative data to influence senior management, proactively identify and address risks and trends
  • Provide oversight and guidance during risk assessment and reporting (e.g., RCSA and DORR) and during audits and exams
  • Execute challenge activities to identify elevated areas of suspected risk and gain assurance on control environments
  • Ensure results of challenge activities are properly documented and communicated
  • Perform and support detailed validation data analysis, including trending, problem identification, and development/completion of remediation plans
  • Consult on Issue/Event analysis and reporting to observe trends and provide insights on changes to the Network Participant risk environment
  • Assist in the development of risks, issues, and/or mitigation plans to ensure business implements needed changes and addresses exposures
  • Collaborate effectively with stakeholders and leaders across multiple organizations to achieve objectives

Skills

Key technologies and capabilities for this role

Risk ManagementOperational RiskGovernancePolicy DevelopmentEffective ChallengeRCSADORRProject ManagementProcess ImprovementAnalytical Skills

Questions & Answers

Common questions about this position

What is the employment type for this Director role?

The position is full-time.

What are the key responsibilities of the Network Participant Risk Oversight Director?

The role involves owning and maintaining the NPRM governance Policy & Standard, leading effective challenge of first line risk decisions, providing guidance to business areas and Network Participant management, and analyzing data to identify risks.

What skills are needed for the Risk Director position?

Candidates need excellent project, process, and analytical skills, a passion for managing risk, and the ability to serve as change agents challenging business leaders.

What is the company culture like for this role at Capital One?

The culture emphasizes an open, collaborative environment where new ideas and solutions are welcomed and rewarded, with a focus on being rigorous, curious, and creative while partnering with executives.

What makes a strong candidate for this Risk Director role?

Strong candidates are energetic, self-motivated individuals with a passion for risk management, strong analytical skills, and experience providing thought leadership and effective challenge in risk practices.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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