Director-Managed Services at S&P Global

London, England, United Kingdom

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, RegTech, ConsultingIndustries

Requirements

Bachelor’s degree required
Minimum 10+ years of experience in regulatory transaction reporting within a major buy-side institution, top-tier investment bank, or management consultancy
Hands-on experience with regulatory reporting operations such as EMIR, MiFID, ASIC, MAS, HKMA, CSA, SFTR, or CFTC/SEC-SBSR is essential
Deep expertise in building, developing, and managing global operations teams in the transaction reporting domain
Strong risk management awareness with the ability to identify risk events and escalate appropriately to senior management
Solid understanding of derivatives, transaction information and reference data, with the capability to interpret requirements, source relevant data, and translate findings into internal workflows
Broad knowledge of front, middle, and back-office functions within financial institutions
Broad understanding of market infrastructure in OTC and ETD derivatives including trading venues, clearing houses and service providers
Solid understanding of trade lifecycles
Proven track record in owning and implementing new processes and driving change management initiatives
Demonstrated ability to lead projects and processes with clear plans, objectives, timelines, and successful outcomes. Skilled in independently creating and presenting executive summaries and management updates
Strong influencing skills with the ability to lead and motivate stakeholders across teams and the wider organization
Clear communication style, and comfortable engaging with clients, senior leaders and various internal/external stakeholders
Solution-oriented mindset with a history of successfully implementing, standardizing, and improving processes
Excellent collaboration skills for managing projects across global teams, combined with the ability to work independently as a self-starter
Excellent project management skills, including strategy development, framework setting, end-to-end project ownership, goal and task setting, progress tracking, stakeholder communication, issue resolution, and managing change requests and competing priorities

Responsibilities

Set strategic direction for the commercial reg ops offering
Hire and develop team as a ring fenced pod or cross client
Develop internal runbooks, policies, training documentation, artifacts to support training and management of the team
Create KPIs on clients engagement and success factors for senior stakeholders
Develop and implement a tracking system to monitor the scope of support activities
Establish and manage an approval and prioritization process for new and non-standard reporting requests
Define, implement, and align RACI matrices and Service Level Agreements (SLAs) with key internal teams
Drive automation and standardization solutions based on business needs and demand
Prioritize and track reporting enhancements in collaboration with internal and external stakeholders

Skills

Key technologies and capabilities for this role

Regulatory Transaction ReportingManaged ServicesOperations ManagementTeam DevelopmentKPI CreationSLA ManagementRACI MatricesAutomationStandardizationReporting EnhancementsRegulatory ComplianceRunbooksTraining Documentation

Questions & Answers

Common questions about this position

What experience is required for the Director, Head of Regulatory Operations-Managed Services role?

Candidates need a Bachelor’s degree, minimum 10+ years of experience in regulatory transaction reporting within a major buy-side institution, top-tier investment bank, or management consultancy, hands-on experience with regulations like EMIR, MiFID, ASIC, MAS, HKMA, CSA, SFTR, or CFTC/SEC-SBSR, and deep expertise in building and managing global operations teams.

Is this a remote position or does it require office work in London?

The role is located in London, but specific details on remote or hybrid work arrangements are not specified.

What is the salary or compensation for this position?

This information is not specified in the job description.

What kind of work environment can I expect at Cappitech Consulting?

This role is in a dynamic, fast-evolving environment where precision, collaboration, and innovation are critical.

What makes a strong candidate for this Director role?

A strong candidate will have proven expertise in regulatory reporting operations, experience building and managing global teams, a track record in process implementation and change management, plus broad knowledge of financial functions, derivatives, and market infrastructure.

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

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