Director, Logistics, Global Order Management (On Site) at Clairo

Bristol, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Commitment to working full-time on-site at the Bristol, PA office during standard business hours
Bachelor’s degree in Business Administration, Supply Chain Management, or a related field
Certification in supply chain management or a related field is a plus
Minimum of 10 years’ experience in supply chain management, order management, or related roles, with at least 7 years in a supervisory or managerial capacity
Proven advanced expertise in order processing systems, inventory management, and ERP platforms (JDE, SAP, Navison, Oracle EBS)
Strong knowledge of import/export documentation and regulatory compliance requirements
Excellent leadership and team development skills, with a track record of driving high performance across global teams
Excellent professional presence with the ability to lead a diverse team and collaborate with senior leadership and clients
Outstanding organizational, problem-solving, and decision-making abilities
Demonstrated ability to utilize leadership skills and tactics to achieve strategic goals
Proficiency in Microsoft Office Suite and related business systems
Exceptional communication and interpersonal skills, with the ability to collaborate effectively across functions
Experience in strategic planning and execution within a global context
Ability to lead cross-functional teams and manage complex projects
Strong analytical skills and the ability to interpret data to drive decision-making
Familiarity with industry trends and best practices in order management

Responsibilities

Lead, mentor, and develop the global Logistics Order Management and Import/Export team to achieve strategic goals
Oversee the full order-to-delivery cycle, ensuring accuracy, timeliness, and quality at each stage
Collaborate cross-functionally with Project Management, Production, Warehousing, and Product Management to ensure smooth order fulfillment
Manage import/export operations in compliance with international trade regulations
Monitor and analyze KPIs to assess team performance and drive continuous improvement
Identify and implement process improvements to enhance efficiency and customer satisfaction
Serve as the primary point of escalation for order-related issues and customer concerns
Ensure accurate preparation of import/export documentation and adherence to compliance standards
Develop and execute strategic plans to optimize order management processes and support business growth
Foster a culture of innovation and continuous improvement within the team
Build and maintain strong relationships with key stakeholders to ensure alignment and collaboration
Lead initiatives to enhance customer satisfaction and operational efficiency
Drive the adoption of new technologies and systems to improve order management processes

Skills

Logistics

Global Order Management

Import/Export

Supply Chain

Team Leadership

KPI Analysis

Process Improvement

Cross-Functional Collaboration

Compliance

International Trade Regulations

Order Fulfillment

Customer Satisfaction

Clairo

Generates clinical evidence for trials

About Clairo

Clario specializes in generating clinical evidence for medical research by utilizing a comprehensive technology platform. Their services support various types of clinical trials, including decentralized, hybrid, and site-based trials. Clario's approach combines nearly 50 years of experience with a vast network of facilities across nine countries, allowing them to conduct a significant number of clinical trials and regulatory approvals. What sets Clario apart from competitors is their extensive expertise and the ability to provide a wide range of endpoint technologies, which enhances the quality of evidence produced. The company's goal is to empower partners in the healthcare industry to improve patient outcomes through reliable and rich clinical data.

London, United KingdomHeadquarters

1972Year Founded

$29.9MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Biotechnology, HealthcareIndustries

5,001-10,000Employees

Benefits

Competitive and equitable total rewards package

Physical, mental and financial health and wellness

Flexible working approach

Risks

Increased competition from AI-driven platforms like Medable may threaten Clario's market share.

The IPO filing may lead to investor pressure for rapid financial returns, affecting strategy.

AI integration from ArtiQ poses data privacy and compliance risks, especially in the EU.

Differentiation

Clario offers a comprehensive endpoint technology platform for diverse clinical trial models.

The company has nearly 50 years of experience in clinical trial technology solutions.

Clario's global presence includes 30 facilities across North America, Europe, and Asia Pacific.

Upsides

Clario's IPO aims for a valuation of over $10 billion, indicating strong market confidence.

The FDA clearance of SpiroSphere® with wireless ECG enhances Clario's clinical trial capabilities.

Clario's acquisition of ArtiQ boosts its AI capabilities in respiratory clinical trials.

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