Director, Insights (Mixed Methods) at Material Bank

Los Angeles, California, United States

Material Bank Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Consulting, Market Research, Customer ExperienceIndustries

Requirements

  • Bachelor’s degree; advanced degree in a related field preferred
  • 7+ years of custom primary research experience (quantitative and mixed methods)
  • Prior experience managing and leading others as a people manager is a plus
  • Strong analytic and storytelling skills, with ability to translate data into insights
  • Expertise in a range of research methodologies, including survey design, advanced analytics, and integration of quantitative and qualitative findings
  • Strong project management skills with ability to lead multiple projects simultaneously
  • Experience mentoring and developing junior researchers
  • Excellent communication and presentation skills, with the ability to convey complex insights to diverse audiences including Senior level stakeholders
  • Strong client management and relationship-building skills
  • Proven ability to work collaboratively and lead cross-functional teams and manage relationships with external vendors
  • Demonstrated curiosity, willingness to learn (learning mindset), openness to sharing, receiving, asking for, and applying feedback
  • Adaptability to new methodologies and technologies in the market
  • Excellent attention to detail to ensure accuracy in data collection, analysis, and reporting
  • Technical Proficiency: Experience using Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
  • Ability to work collaboratively in a team-oriented environment and effectively manage multiple projects while meeting deadlines
  • Critical thinking
  • Strategic thinking
  • Project management
  • Problem identification oriented around solutions and Point of View (POV)
  • Ability to learn and adapt to cutting-edge technologies to drive efficiency

Responsibilities

  • Lead and successfully deliver multiple research and insights engagements at a time
  • Act as a thought partner to junior to senior-level clients, crafting insights and developing actionable and provocative recommendations
  • Maintain trusted relationships and unlock organic growth through fostering ongoing relationships and repeat clients
  • Provide methodology recommendations and engagement design
  • Develop content and questionnaires
  • Manage internal and external project members through the execution of data collection, field management, data processing, analysis, and reporting
  • Collaborate with internal cross-functional teams to execute the highest quality work
  • Translate data into learnings, integrated visual stories, and comprehensive narratives that establish impactful and strategic recommendations (may include Senior Team/Leader oversight)
  • Establish, support, and build thriving relationships with Jr. to Sr. Level Insights, Marketing, and other cross-functional client Stakeholders
  • Mentor, coach, and delegate appropriate work to Associates and Sr. Associates (US and India based), and Associate Directors
  • Share responsibility for the growth, development, and training roadmaps of team members

Skills

Mixed Methods Research
Research Design
Questionnaire Development
Data Collection
Field Management
Data Processing
Data Analysis
Insights Reporting
Visual Storytelling
Client Relationship Management
Strategic Recommendations
Project Management

Material Bank

Digital marketplace for building materials

About Material Bank

Material Bank operates a large online marketplace for building materials, catering to architects, designers, and construction professionals. Users can explore, sample, and order a variety of materials and products through the platform. The marketplace connects industry brands and manufacturers with professionals, generating revenue through partnerships and product listings. Material Bank enhances user experience with services like sample replenishment and project management tools. The company emphasizes integrity, clear communication, and sustainability, partnering with eco-friendly brands. Its goal is to simplify the material sourcing process for the architecture and design community by continuously expanding its offerings and improving its platform.

Miami, FloridaHeadquarters
2018Year Founded
$314.4MTotal Funding
SERIES_DCompany Stage
Consumer Software, Design, Consumer GoodsIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
401(k) Retirement Plan
Flexible Work Hours
Hybrid Work Options

Risks

Increased competition from local distributors challenges Material Bank's market dominance.
European market expansion may face regulatory challenges and established local competitors.
Strategic shifts from new leadership could disrupt existing operations or partnerships.

Differentiation

Material Bank offers next-day delivery for samples ordered by midnight, enhancing convenience.
The platform integrates AI-driven search algorithms for improved material discovery and recommendations.
Material Bank collaborates with eco-friendly brands, emphasizing sustainability in its offerings.

Upsides

Expansion into Europe opens new markets and growth opportunities for Material Bank.
Integration of VR and AR tools enhances user experience and potentially increases conversion rates.
The mobile app caters to the growing demand for mobile solutions in the design industry.

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