Director, Fidelity Retail Communications at Fidelity Investments

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

Bachelor’s degree
8-10+ years of relevant experience as a communications professional
Deep expertise across executive, internal, and external communications
Financial services background preferred
Strong business acumen and a strategic mindset, able to understand a business’ multi-year plan, financial drivers, and align and prioritize high-impact communications around this for a diverse set of audiences
Excellent program management and planning skills, with proven ability to lead multiple components of multi-faceted communications and change management programs
Strong content strategist with exceptional storytelling skills across various media/channels (e.g., events, blogs, videos, presentations, talking points, and emails), with the ability to take complex technology concepts and distill them into compelling content that resonates with key stakeholders
Collaborative and relationship-oriented, with the ability to think and work successfully across the firm
Innovative thinker, with a desire to continuously learn and take creativity to the next level
Independent and consultative – able to provide strategic recommendations across all levels of an organization, with a particular skill in consulting with senior leaders
Ability to coach other members of the team, helping them grow their skills across executive, internal, and external communications
Focused on quality but can balance pace over perfection
Demonstrates impact of the communications the team delivers

Responsibilities

Work directly with the Vice President, Fidelity Retail Communications to set communications strategies and messaging
Lead, design, and execute impactful communications programs that support key leaders in the Fidelity Brokerage and Fidelity Wealth businesses
Reach key stakeholders in the two retail businesses, as well as associates, leaders, and other business partners across the firm
Act as a trusted consultant to executives with deep expertise in communications strategy and content
Guide members of the Brokerage and Wealth senior leadership team toward best practices in executive communications, associate engagement, and change management
Work closely with key business partners (e.g., HR, Strategy & Finance, Meetings & Events, Change Management, etc.)

Skills

Key technologies and capabilities for this role

communications strategyexecutive communicationsinternal communicationsexternal communicationscontent strategystorytellingprogram managementchange managementbusiness acumen

Questions & Answers

Common questions about this position

What experience is required for the Director, Fidelity Retail Communications role?

A Bachelor’s degree and 8-10+ years of relevant experience as a communications professional are required, with deep expertise across executive, internal, and external communications. A financial services background is preferred.

What key skills are needed for this communications director position?

Candidates need strong business acumen, excellent program management, content strategy and storytelling skills across various media, and the ability to collaborate across the firm while coaching team members.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the team like for the Retail Communications role?

The Retail Communications team is part of the Fidelity Leadership Communications organization and works closely with senior leaders in Fidelity’s retail business to develop communications programs that inspire thousands of associates.

Fidelity Investments

Investment management and financial services provider

About Fidelity Investments

Fidelity Investments offers a range of financial services and tools designed to help individuals manage their investments and stay informed about the markets. Their products include mobile applications and market monitoring tools that provide users with real-time market quotes, news, and trading capabilities. For example, the Fidelity Market Monitor for Glass delivers daily market quotes directly to Google Glass, while the Fidelity app for Windows Phone 8 allows users to access news and trading tools on their mobile devices. Additionally, features like the Watch List Visualization for iPad help users track stock price changes over time using a heatmap. What sets Fidelity apart from its competitors is its focus on integrating new technologies and user-friendly interfaces to enhance the investment experience. The goal of Fidelity Investments is to empower individuals with the information and tools they need to make informed financial decisions.

Boston, MassachusettsHeadquarters

1946Year Founded

$120,238.8MTotal Funding

DEBT_FINANCINGCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Mental Health Support

Hybrid Work Options

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Parental Leave

Student Loan Assistance

Tuition Reimbursement

Risks

Loss of key personnel like Gita Bal may impact Fidelity's research capabilities.

Increased competition from Vanguard's new division could draw clients away from Fidelity.

Potential reputational risk from Bitcoin ETF outflows could affect Fidelity's offerings.

Differentiation

Fidelity Labs offers innovative beta products like Market Monitor for Google Glass.

Fidelity's mobile solutions are available on multiple platforms, including Windows Phone and iPad.

Fidelity's Open Limit Order Visualization provides unique insights into order execution proximity.

Upsides

Increased adoption of wearable tech could boost Fidelity's mobile solutions.

Growing interest in Bitcoin ETFs suggests expansion in Fidelity's digital asset offerings.

Rise of AI could benefit Fidelity's data analytics and AI-driven investment strategies.

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