Director, Distribution Operations – Americas at Sol de Janeiro

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Beauty, Consumer GoodsIndustries

Requirements

Deep expertise in 3PL management, contracting, and partnership optimization
Ability to ensure best-in-class service, scalability, and cost efficiency
Experience overseeing daily distribution execution across a multi-DC network
Capability to act as primary liaison with 3PL partners for flawless service delivery, operational excellence, and strategic value creation

Responsibilities

Serve as the primary leader for all 3PL relationships across the Americas, overseeing performance, commercial agreements, and strategic alignment with company goals
Lead 3PL contract management including negotiations, renewals, and performance-based incentive structures ensuring optimal service levels and cost outcomes
Develop and enforce robust governance routines, SLAs, and KPIs to measure fulfillment accuracy, speed, cost-to-serve, and customer experience
Drive joint business planning with 3PL partners focused on innovation, capacity planning, and continuous improvement
Act as the key escalation point for operational or commercial issues within the 3PL network
Manage day-to-day operations across multiple distribution centers, ensuring reliable and efficient fulfillment across all channels
Oversee network capacity, throughput, and efficiency to support growth, peak seasons, and new channel expansion
Lead efforts to optimize warehouse layouts, order processing, and transportation interfaces in collaboration with 3PL partners
Ensure all sites adhere to company standards for quality, safety, compliance, and brand protection
Implement process and system improvements to enhance service levels, productivity, and cost efficiency across the 3PL network
Leverage analytics and performance dashboards to drive decision-making and transparency
Partner with global supply chain and IT teams to deploy new tools, automation, and technologies that enhance visibility and scalability
Identify and execute initiatives that reduce cost-to-serve while improving customer experience
Partner with Inventory Management, Customer Service, Sales, and Finance to ensure alignment between distribution capabilities and business needs
Provide proactive communication on fulfillment performance, capacity constraints, and service risks
Support commercial teams with strategic insights on network capability and 3PL performance
Lead and develop a regional team responsible for distribution operations and 3PL performance management

Skills

3PL Management

Contract Negotiation

Supply Chain Optimization

Warehousing

Distribution Operations

Performance Management

Strategic Partnerships

Multi-DC Operations

Sol de Janeiro

Brazilian-inspired skincare and body care products

About Sol de Janeiro

Sol de Janeiro creates skin and body care products inspired by Brazil, including creams, lotions, shower gels, and perfumes. Their offerings feature unique scents and ingredients, such as the popular Brazilian Bum Bum Cream. The company distinguishes itself by focusing on sustainability and ethical practices, using vegan-friendly and reef-safe ingredients. Sol de Janeiro aims to provide luxurious skincare that promotes self-care while celebrating Brazilian culture.

Town of Wallkill, New YorkHeadquarters

2015Year Founded

$14.2MTotal Funding

EARLY_VCCompany Stage

Consumer GoodsIndustries

201-500Employees

Benefits

Performance Bonus

Hybrid Work Options

Risks

Competition from established premium skincare brands may impact market share.

L'Occitane's acquisition might alter Sol de Janeiro's brand identity.

Brazilian-inspired themes may limit appeal in non-tropical markets.

Differentiation

Sol de Janeiro captures Brazil's essence with unique scents and ingredients.

The brand emphasizes vegan-friendly and reef-safe ingredients in its products.

Sol de Janeiro's multi-channel approach enhances its market presence and accessibility.

Upsides

Increased demand for vegan and cruelty-free products boosts Sol de Janeiro's market appeal.

Experiential marketing strategies enhance consumer engagement and brand loyalty.

L'Occitane's acquisition could expand Sol de Janeiro's international distribution.

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