Director, Cloud Site Operations at Crusoe

San Francisco, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

AI, Cloud Computing, High-Performance Computing, Sustainable TechnologyIndustries

Requirements

10+ years of experience in data center or cloud infrastructure operations, including 5+ years in senior leadership
Proven success managing global, multi-site operations for cloud or hyperscale environments
Deep knowledge of critical power and cooling systems, including liquid cooling for high-density GPU clusters
Experience building and scaling global teams in high-growth, mission-critical environments
Strong executive communication and cross-functional leadership skills
Willingness to travel internationally (25–40%)
Preferred Experience
Background in cloud service providers, hyperscalers, or large-scale colocation environments
Experience with GPU/AI workloads and HPC-optimized facilities
Familiarity with clean energy integration (geothermal, hydro, solar + storage) in data center operations
Expertise in incident management, root cause analysis, and building resilient systems at scale

Responsibilities

Lead 24/7 operations across Crusoe’s global fleet of GPU-focused cloud data centers
Ensure world-class uptime, performance, and resiliency while maintaining sustainability goals
Standardize operational playbooks and enforce best practices for safety, security, and compliance
Drive continuous improvement in efficiency (MTTR, PUE, MW utilization, NRC/OpEx per MW)
Manage hardware uptime and operational readiness for large-scale GPU clusters (H200, B200, GB200, MI300X, MI355X, GB300, etc.)
Ensure observability into performance and readiness across diverse geographies (U.S., Europe, Asia)
Lead and develop a distributed global team of site operations managers, engineers, and technicians
Build a safety-first culture focused on reliability, execution, and accountability
Implement scalable staffing and shift models to support rapid growth and international operations
Manage strategic relationships with colocation partners, OEMs, and service providers
Ensure SLAs are exceeded while balancing cost, quality, and sustainability
Partner closely with engineering, capacity planning, and product teams to align operational readiness with business growth
Ensure global adherence to compliance frameworks (ISO, SOC, Uptime Institute, ASHRAE, etc.)
Oversee physical and operational security, incident response, and root cause analysis
Maintain operational excellence in high-density, liquid-cooled GPU environments
Provide leadership updates on global site performance, capacity growth, and incident management
Contribute to long-term site strategy, expansion roadmaps, and scaling models to support 300k+ GPU growth
Serve as a thought leader for sustainable AI infrastructure, ensuring Crusoe remains at the forefront of clean compute

Skills

Key technologies and capabilities for this role

Data Center OperationsGPU ClustersOperational LeadershipSite ManagementTeam LeadershipSafety ProtocolsComplianceObservabilityMTTR OptimizationPUE OptimizationSustainabilityGlobal OperationsHardware Uptime24/7 Operations

Questions & Answers

Common questions about this position

Is this role remote or onsite?

This is an onsite position.

What are the key responsibilities of this role?

The role involves leading 24/7 operations across global GPU-focused cloud data centers, managing site readiness for large-scale GPU clusters, leading distributed teams, managing vendors, ensuring compliance and security, and contributing to executive reporting and strategy.

What kind of team will I be leading?

You will lead a distributed global team of site operations managers, engineers, and technicians, implementing scalable staffing and shift models.

What is the company culture like?

The culture emphasizes a safety-first approach focused on reliability, execution, and accountability, while driving innovation in sustainable AI infrastructure.

What makes a strong candidate for this position?

Strong candidates have experience in operational leadership for data centers, managing global distributed teams, expertise in GPU clusters and high-density environments, and a track record in sustainability, compliance, and vendor management.

Crusoe

Utilizes wasted energy for computing power

About Crusoe

Crusoe Energy Systems Inc. provides digital infrastructure that focuses on using wasted, stranded, or clean energy sources to power high-performance computing and artificial intelligence. The company helps clients in the technology and energy sectors by offering scalable computing solutions that aim to reduce greenhouse gas emissions and support the transition to cleaner energy. Crusoe's approach involves converting excess natural gas and renewable energy into computing power, which allows them to maximize resource efficiency while minimizing environmental impact. Unlike many competitors, Crusoe specifically targets the intersection of energy and technology, generating revenue by supplying computing resources to enterprises that need significant computational power for applications like AI and machine learning, along with providing technical support.

Denver, ColoradoHeadquarters

2018Year Founded

$1,082.2MTotal Funding

SERIES_DCompany Stage

Energy, AI & Machine LearningIndustries

201-500Employees

Benefits

Industry competitive pay

Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

Paid life insurance, short-term and long-term disability

Parental leave

Stock options in a fast-growing, well-funded technology company

Pet-friendly offices

Teladoc

401(k) with a 4% match

Unlimited time off

Cell phone reimbursement

Tuition reimbursement

Company paid commuter benefit; $100 per month

Calm

Risks

Increased competition in AI infrastructure could threaten Crusoe's market share.

Regulatory scrutiny may arise from Bitcoin mining's environmental concerns.

Rapid expansion into AI infrastructure may lead to operational challenges.

Differentiation

Crusoe converts wasted energy into computing power, reducing environmental impact.

The company offers scalable solutions for AI and high-performance computing needs.

Crusoe's Digital Flare Mitigation technology utilizes natural gas for eco-friendly Bitcoin mining.

Upsides

Crusoe secured $600M in Series D funding, boosting AI infrastructure expansion.

Partnerships with tech firms enhance Crusoe's AI capabilities and market reach.

AI-driven energy optimization can significantly reduce operational costs in data centers.

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