Chief of Staff
DeepgramSalary not specified
Full Time
Expert & Leadership (9+ years)
Director, Chief Of Staff ( Remote Eligible) at Capital One
Richmond, Virginia, United States
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Financial ServicesIndustries
Requirements
- Bachelor’s degree
- At least 7 years of experience in Project Management, Process Management, or Agile Delivery
- At least 3 years of experience managing executive level stakeholders across multiple business units
- At least 3 years of experience working with engineering teams
- Passion for technology
- Strong strategic command
- Engaging executive presence
- Exceptionally strong written and verbal communication skills
- Expertise in relationship-building
- Ability to manage multiple projects and deadlines at once
- Good understanding of current technologies, including AI
- Strong communications proficiency, including across teams and organizations, with experience in oral, written, and presentation skills
- Ability to multitask with simultaneous projects and tasks, demonstrating urgency, prioritization, and ownership
- Excellent organizational skills and goal/execution-oriented
- Ability to react seamlessly to change in priorities and delivery focus
- Self-motivated
- Capable of balancing strategy and tactical delivery
- Be a strategic thought partner
- Preferred Qualifications
- Master’s Degree in Business Administration (MBA)
- 3+ years of experience in strategy development
- 3+ years of experience in finance or budgeting
- 3+ years of experience driving organizational change and operational excellence
- CSM, PMP, Lean, Agile or Six Sigma certification
Responsibilities
- Serve as a strategic thought partner for the Enterprise Platforms Technology (EPTech) senior leadership team (LT) member, helping guide the operations and management of their organization
- Act as a central point of contact between the EPTech LT member and other key partners, ensuring alignment of leaders across the organization
- Prioritize and focus leaders in key areas (goals, labor strategy, budget etc.), aiding the EPTech LT member in strategic planning, uncovering critical efficiencies, and preventing duplication of effort
- Understand the LT member’s organizational strategy and vision, driving and tracking goals and priorities
- Assist the LT member with strategic planning, including financial and resource planning in collaboration with key partners (EPTech Chiefs of Staff, Finance, Product)
- Create and manage effective, scalable processes to manage operating rhythms, leading and influencing to inject new operational processes for executional discipline and excellence
- Work closely with partner business units and functions to align operations with strategy, influencing across all levels and organizations
- Work with the LT member to plan and execute key messages and deliver to internal audiences with consistent, frequent organizational communications
- Develop relationships within direct and extended team members to act as an informed and helpful sounding board and thought partner
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position remote eligible?
Yes, the position is remote eligible.
What salary or compensation does this role offer?
This information is not specified in the job description.
What key skills are required for the Chief of Staff role?
Candidates need strong strategic command, engaging executive presence, exceptionally strong written and verbal communication skills, expertise in relationship-building, and the ability to manage multiple projects and deadlines.
What does the company culture or work environment emphasize for this role?
The role focuses on improving the daily lives and development of engineers, advancing strategy at scale, and fostering operational excellence within the Enterprise Platforms Technology team.
What makes a strong candidate for this Chief of Staff position?
A strong candidate will have a passion for technology, experience serving as a strategic thought partner to senior leaders, proficiency in communications and multitasking, and the ability to influence across organizations.
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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