Director, Business Operations (Marketplace Growth)

San Francisco, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Insurance, AutomotiveIndustries

Requirements

Candidates should possess a Bachelor's degree in a quantitative discipline and have at least 7 years of management consulting experience from a top firm, with a preference for McKinsey, Bain, and Boston Consulting Group. A proven track record of hiring and managing high-performing teams is essential, along with a structured problem-solving framework and the ability to communicate effectively with diverse audiences, from technical stakeholders to the C-suite. Candidates must set a high bar for themselves and their teams and strive for excellence.

Responsibilities

The Director, Business Operations will own the systems, strategy, and execution for Jerry's quoting engine, automation infrastructure, and carrier performance. They will collaborate cross-functionally with product, engineering, and analytics teams to create a seamless user experience and ensure carrier success, driving critical outcomes such as loss ratio, retention, and conversion for the insurance marketplace. This role involves shaping the strategy of a category-defining fintech company at scale.

Skills

Business Operations

Marketplace Growth

Insurance Operations

Quoting Engine

Automation Infrastructure

Carrier Performance

Product

Engineering

Analytics

Fintech

Quantitative Analysis

Electrical Engineering

Computer Engineering

Industrial Engineering

Jerry

Digital platform for car insurance and services

About Jerry

Jerry is a digital platform that helps car owners manage their expenses by providing a mobile app called AllCar™. This app allows users to compare insurance policies, refinance car loans, and monitor repair costs, while also rewarding good driving habits. Jerry stands out from competitors by offering a user-friendly experience that can lead to significant savings, with some users reporting reductions in insurance payments of up to $300 per month. The company's goal is to simplify car ownership by providing a comprehensive solution for insurance, financing, and maintenance.

Palo Alto, CaliforniaHeadquarters

2017Year Founded

$222.8MTotal Funding

DEBTCompany Stage

Automotive & Transportation, Consumer Software, FintechIndustries

201-500Employees

Benefits

401K / Retirement Plan

Performance Bonus

Dental Insurance

Health & Wellness Package

Paid Time Off

Risks

Data privacy scrutiny may challenge Jerry's operations and regulatory compliance.

Rising pedestrian accidents could increase insurance premiums, affecting competitive rates.

New features like GarageGuard require significant investment, straining financial resources.

Differentiation

Jerry offers a comprehensive app for car insurance, loans, and maintenance.

The AllCar™ App rewards users for safe driving habits, enhancing user engagement.

Jerry simplifies car ownership with a seamless process for switching insurance providers.

Upsides

Recent $110M funding boosts Jerry's service expansion and tech infrastructure.

AI integration in insurance comparison enhances personalized offerings and customer satisfaction.

GarageGuard and DriveShield features attract users with comprehensive car management solutions.

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