Director, Business Operations at Dow Jones

Dubai, Dubai, United Arab Emirates

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Media, Business Operations, Middle East MarketIndustries

Requirements

12+ years of progressive experience in a strategic role (e.g., Business Operations, Strategy, Consulting), including 5+ years in leadership within a complex, multinational environment
Proven ability to translate regional strategy into clear operational plans, OKRs, and performance dashboards, ensuring rigorous execution and accountability
Deep expertise in business operations, process redesign, and managing project portfolios, with a focus on driving efficiency and scalability
Exceptional strategic thinking, deep business and financial acumen, robust project management skills, and exceptional executive-level communication
Proven track record of building strong relationships with leaders and stakeholders, combining commercial acumen with high emotional intelligence and an appreciable sense of humour

Responsibilities

Directly translate the GM’s regional strategy into clear, measurable operational plans, Objectives and Key Results (OKRs), and reporting dashboards
Act as a trusted advisor and confidant to the GM, offering objective perspective and data-driven guidance on regional opportunities, risks, and strategic priorities
Act as the central point for monitoring regional performance; design and maintain fit-for-purpose reporting dashboards to track key business metrics, financial data, and OKR progress, presenting concise, data-driven insights to the GM
Conduct timely market, competitor, and economic analysis to inform decision-making and strategy adjustments specific to the Middle East business landscape
Serve as a key partner to the GM, ensuring seamless execution of strategic initiatives and operational excellence across the region, leading cross-functional coordination to drive alignment and productivity across all departments
Oversee the efficiency and effectiveness of regional business procedures; identify improvement opportunities, perform cost-benefit analyses, and champion the creation of streamlined and scalable end-to-end business processes
Drive and lead key priority initiatives (e.g., major market expansion, specific transformation programs in KSA or other high-priority territories)
Oversee and manage a portfolio of critical, high-profile regional projects and workstreams; design and directly manage complex programs to ensure timely delivery and alignment with strategic objectives
Build and maintain trusted relationships with functional and regional leaders across the organization to ensure high levels of awareness, adoption, and collaboration on the Middle East team's objectives
Prepare concise and impactful internal and external communications, talking points, briefs, and presentations for the GM, including for employee town halls, executive leadership meetings, and external engagements

Skills

Key technologies and capabilities for this role

Strategic PlanningOKRsPerformance ManagementProject ManagementFinancial AcumenData AnalysisReporting DashboardsMarket AnalysisCross-Functional LeadershipExecutive Communication

Questions & Answers

Common questions about this position

What is the employment type for this Director, Business Operations role?

This is a full-time position.

What are the key skills required for this role?

The role requires strategic thinking, deep business and financial acumen, robust project management skills, exceptional executive-level communication, commercial acumen, high emotional intelligence, and a proven track record of building strong relationships.

What company values will the Director live by?

The role emphasizes living the values of Collaboration, Trust, Impact, and Excellence in everything you do, while leading through collaboration.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What makes a strong candidate for this Director role?

A strong candidate is an experienced, high-impact leader who can serve as a strategic partner to the GM, translate strategy into execution, lead cross-functional initiatives, and demonstrate pragmatic business operations with a sense of humour to drive change.

Dow Jones

Provides business news and financial data

About Dow Jones

Dow Jones provides business news, financial information, and data intelligence to financial firms, professionals, and investors globally. Its main products include the Wall Street Journal, Dow Jones Newswires, and Factiva, which offer timely news, exclusive insights, and comprehensive data sets. Additionally, Dow Jones offers risk and compliance solutions to help businesses navigate issues like anti-money laundering and economic sanctions. Unlike many competitors, Dow Jones focuses on a subscription-based model, data licensing, and advertising revenue, utilizing its extensive media and data resources to equip clients with the necessary information for informed decision-making.

New York City, New YorkHeadquarters

1881Year Founded

ACQUISITIONCompany Stage

Fintech, Financial ServicesIndustries

5,001-10,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Comprehensive Healthcare Plans

Comprehensive Medical, Dental and Vision Insurance Plans

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Time Off

Paid Vacation

Paid Maternity and Paternity Leave

Family Care Benefits

Family Care Benefits & Caregiving Support

Commuter Transit Program

Subscription Discounts

Employee Referral Program

Education Benefits

Retirement Plans

Comprehensive Insurance Plans

Lifestyle programs & Wellness Resources

Risks

Competition from digital-native platforms like Bloomberg and Reuters is increasing.

AI-generated content threatens traditional journalism models.

Subscription fatigue may impact Dow Jones' revenue model.

Differentiation

Dow Jones offers a unique blend of news, data, and risk compliance solutions.

The Wall Street Journal is America's largest newspaper by total average circulation.

Dow Jones provides content in 28 languages, enhancing global reach.

Upsides

Increased demand for real-time financial news boosts subscription-based services.

AI-driven journalism tools enhance content creation and personalization.

Growing importance of ESG data creates opportunities for expanded offerings.

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