Director, Autonomy Applications Engineering (R3988) at Shield AI

San Diego, California, United States

Shield AI Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Defense, Aerospace, Deep TechIndustries

Requirements

  • M.S. degree in Computer Science, Aerospace Engineering, Robotics or a related field required; Master’s or MBA preferred
  • 15+ years in customer-facing technical leadership (solutions/support)
  • Proven success leading globally distributed technical teams
  • Deep understanding of enterprise software integration, SDKs, and mission-critical systems—ideally within AI/ML, autonomy, or defense technology sectors
  • Strong program and project management

Responsibilities

  • Develop and implement a comprehensive technical customer engagement strategy from initial onboarding through full operational deployment and ongoing expansion
  • Oversee the creation and execution of detailed phased engagement plans (e.g., 3-6-9-12 months) tailored to customer needs and strategic objectives
  • Champion the development of customers as “sovereign capabilities,” enabling them to become self-sufficient operators of Hivemind
  • Build, mentor, and lead a high-performing global team of Application Engineers
  • Manage distributed teams across the globe (USA, Japan, Korea, Singapore, EU etc.)
  • Foster a culture of customer obsession, proactive problem-solving, and technical excellence
  • Own and drive training programs for managers and ICs
  • Set and drive team OKRs to meet company OKRs
  • Set standards and drive creation of high-quality customer training materials
  • Oversee the creation of technical documentation, best practice guides, and learning materials
  • Drive execution of key customer projects, including CONOP demonstrations, integrations, and production deployments
  • Oversee execution for high-impact events such as Tech Days and customer demonstrations
  • Implement processes for milestone tracking, risk management, and timely delivery of deliverables
  • Partner with Sales and Business Development to ensure seamless pre- and post-sales transitions
  • Collaborate with Product and Engineering to feed customer insights into the Hivemind roadmap
  • Work with Marketing to produce case studies, success stories, and public communications
  • Build relationships with key customer engineering and leadership contacts
  • Contribute to reviewing and responding to customer RFIs and RFPs
  • Contribute to creating and reviewing Scope of Work documents for customer proposals
  • Build long-term relationships with executive stakeholders and program leads
  • Ensure customers achieve measurable mission success with Hivemind
  • Develop strategies to create “highlight moments” and referenceable customer outcomes

Skills

Hivemind
Applications Engineering
Customer Success
Technical Deployment
Team Leadership
Mentoring
Training Programs
Unmanned Platforms
Autonomy Systems
Global Team Management

Shield AI

Develops AI and autonomous systems for defense

About Shield AI

Shield AI specializes in creating artificial intelligence and autonomous systems specifically for the defense industry. The company develops AI-powered systems, including autonomous drones, that assist military operations, especially in environments where GPS and communication may not be available. This technology allows for safer and more efficient defense operations. Shield AI differentiates itself from competitors by focusing on advanced AI capabilities and securing significant contracts with government and military clients, such as the multi-billion dollar EWAAC contract. The company's goal is to enhance operational capabilities and safety in military contexts, ultimately aiming to protect lives through its innovative solutions.

San Diego, CaliforniaHeadquarters
2015Year Founded
$772.8MTotal Funding
DEBTCompany Stage
AI & Machine Learning, DefenseIndustries
501-1,000Employees

Benefits

Medical Insurance Coverage
Long Term Disability Insurance
Health Care FSA and Dependent Care FSA
Employee Assistance Program
Subsidized Gym Membership
Pet Insurance
Competitive Compensation
Retirement Services
Life Insurance
Parental Leave
Bereavement Support
Flexible Work Hours
PTO
Paid Holidays
Commuter Benefits
Relaxed Dress Code
Yearly Swag Items
Unlimited Snacks
Bottomless Beverages
Annual Celebrations
Work From Home Benefits
Standing Desks and Widescreen Monitors

Risks

Increased competition from companies like Waymo could divert investment from Shield AI.
Geopolitical tensions may challenge the JSW Defence partnership for V-BAT production in India.
Dependency on Palantir's infrastructure may limit Shield AI's operational flexibility.

Differentiation

Shield AI's Hivemind is the first autonomous AI pilot deployed in combat since 2018.
Strategic partnerships with Palantir and JSW Defence enhance technological capabilities and market reach.
Shield AI's V-BAT drone is selected for a $198 million U.S. Coast Guard contract.

Upsides

Increased demand for autonomous systems in defense boosts Shield AI's market potential.
Successful multi-aircraft autonomous flight tests showcase advanced AI piloting capabilities.
Significant investment in robotics indicates a robust market for Shield AI's offerings.

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