Director, ASD Strategic Commercial Operations, PMO - US, Remote

Position Overview

• Location Type: Not Specified
• Job Type: Full time
• Work Schedule: Standard (Mon-Fri)
• Employment Type: Full time
• Environmental Conditions: Office
• Job Title: Director – ASD Strategic Commercial Operations, PMO

This role focuses on leading cross-functional process improvement strategies and initiatives, managing processes, systems, training, and communications within ASD Strategic Commercial Operations. The position aims to assist customers in promoting health, cleanliness, and safety by explaining service benefits for faster therapy delivery.

Responsibilities

• Central Initiatives & Execution:
  • Develop and implement central initiatives to optimize commercial operations.
  • Align projects with business objectives, ensuring efficiency and profitability.
• Project Management:
  • Lead cross-functional teams to complete strategic projects from start to finish.
  • Define project scope, goals, timelines, deliverables, and success metrics.
  • Manage risks, dependencies, and issue resolution to maintain project progress.
  • Seek opportunities to enhance business processes, workflows, and operational efficiencies.
  • Implement standard methodologies and data-driven decision-making to improve performance.
  • Actively collaborate with senior leadership to identify and promote continuous process optimization.
• Training Development & Management:
  • Design, develop, and implement comprehensive onboarding and ongoing education programs for business development teams based on commercial and operational priorities.
  • Improve ASD-specific training materials to align with evolving operational capabilities and industry demands.
  • Collaborate with scientific teams to ensure technical accuracy and efficient delivery of training content.
  • Create customized, need-based training modules with quick turnaround for evolving commercial needs.
• Commercial & Technical Enablement:
  • Ensure training programs address the complexities of ASD’s labs services, requiring a technical, scientific approach.
  • Differentiate training for Biopharma vs. Biotech teams, including territory planning, tactical selling, and commercial structuring.
  • Drive alignment messaging across CRG and Thermo Fisher to build a unified commercial approach.
  • Improve account planning processes by integrating better tools and frameworks into training initiatives.
• Optimize Training Tools & Materials:
  • Revamp onboarding materials, including detailed organizational charts, key staff descriptions, and training schedules.
  • Improve Allego training content to be more ASD-specific, comprehensive, and user-friendly.
  • Ensure training platforms include step-by-step mentorship for easy adoption.
• Commercial Meeting & Strategic Support:
  • Lead ASD training contributions for global commercial meetings to ensure alignment and impact.

Requirements

• Education:
  • Bachelor’s degree or equivalent experience in business administration, life sciences, or project management (required minimum).
  • MBA or advanced degree is preferred.
  • Equivalency may be accepted based on education, training, or related experience.
• Experience:
  • 10+ years of equivalent experience required.
  • Preference for CRO, Pharmaceutical, or Medical Device sales background.
  • Strong background in project management, training development, scientific sales enablement, and commercial strategy within the biopharma and biotech space.
• Knowledge, Skills and Abilities:
  • Demonstrated success in a similar role achieving measurable results and business impact through intelligence analysis.
  • Outstanding organizational and project management skills, with the ability to balance multiple tasks and meet deadlines.
  • Proven experience in crafting effective training programs that align with commercial and business objectives.
  • Strong focus on measurable training outcomes that contribute to commercial success and BD efficiency.
  • Excellent leadership and communication skills, with the ability to collaborate and influence effectively.

Application Instructions

Not Specified