Director of Procurement at Plusgrade

Montreal, Quebec, Canada

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Travel, Hospitality, AviationIndustries

Requirements

Experience in creating and leading end-to-end procurement functions, including policies, processes, and performance related to demand, sourcing, negotiation, contracting, third-party risk management, and supplier management post-award
Ability to work cross-functionally with Legal, CSIS (security/privacy and IT), FP&A, Accounting, and department heads to ensure risk-aware, policy-compliant, value-generating procurement outcomes
Expertise in procurement technology roadmaps (demand, sourcing, CLM, supplier risk management, P2P) and driving automation, policy enforcement, and data quality in reference systems (e.g., ERP/CLM)
Strong relationship-building skills with key suppliers to foster collaboration and continuous improvement
Proficiency in defining and reporting procurement ROI via transparent dashboards (e.g., cost savings, cost avoidance, total contract value under management, cycle times, compliance rates) with rigorous, consistent definitions and verifiable tracking
Leadership in third-party risk management programs

Responsibilities

Be responsible for and continuously improve Plusgrade's Procurement Policy, operational model, and processes from demand to contract, including upstream planning, competitive sourcing, commercial negotiation, approvals, and transition to purchase orders/invoicing
Establish and evolve supplier management practices (performance reviews, QBRs, SLA/OLA, obligation tracking, renewal guides, issue escalation mechanisms) ensuring each supplier has a clear owner, defined success metrics, and established risk/compliance framework
Collaborate with FP&A and Accounting to align budget approvals and purchase order processes; ensure seamless integration of procurement orchestration with financial operations and reporting
Work with Legal to standardize and accelerate contracting (strategy for templates, practical guides, fallback positions) while preserving risk management posture and regulatory compliance
Collaborate with CSIS to institutionalize security/privacy reviews and technical interoperability/integration checks for technology suppliers and data processing agreements
Own the procurement technology roadmap (demand, sourcing, CLM, supplier risk management, P2P) and drive automation, policy application, and data quality in reference systems (e.g., ERP/CLM) to improve processing times and requester/approver experience
Establish and maintain relationships with key suppliers, foster collaboration, and drive continuous improvement
Define and report procurement ROI through a transparent dashboard (e.g., cost savings, cost avoidance, total contract value under management, cycle times, compliance rates) with rigorous, consistent definitions and verifiable tracking
Lead the third-party risk management program

Skills

Procurement

Strategic Sourcing

Negotiation

Contract Management

Supplier Management

Risk Management

Demand Planning

Plusgrade

Provides upgrade solutions for travel companies

About Plusgrade

Plusgrade specializes in providing upgrade solutions for the travel industry, focusing on helping airlines, cruise lines, and other travel service providers increase their revenue through ancillary services. Their platform allows these companies to offer customers the option to upgrade their seats or cabins for an additional fee, either through bidding or fixed pricing. Plusgrade stands out from competitors by integrating seamlessly with existing systems of travel companies, making it easier for them to implement these upgrade options. The company's goal is to enhance customer satisfaction while generating high-margin revenue for their partners, and they have been recognized as a market leader in this space, receiving awards such as the Deloitte Technology Leadership award.

New York City, New YorkHeadquarters

2009Year Founded

$151.5MTotal Funding

GRANTCompany Stage

Enterprise Software, Consumer GoodsIndustries

501-1,000Employees

Benefits

401(k) Company Match

Health Insurance

Unlimited Paid Time Off

Home Office Stipend

Remote Work Options

Parental Leave

Wellness Program

Risks

Emerging tech companies could erode Plusgrade's market share.

Airlines developing in-house solutions may reduce demand for Plusgrade.

Economic downturns can significantly impact Plusgrade's revenue streams.

Differentiation

Plusgrade offers a proprietary SaaS platform for travel upgrade solutions.

The company partners with major airlines like airBaltic and Garuda Indonesia.

Plusgrade's 'Subscribe to Miles' service innovates loyalty programs in the travel industry.

Upsides

Partnerships with airlines enhance customer experience and boost revenue.

Subscription-based loyalty programs are gaining traction in the travel industry.

Flexible bidding systems for upgrades offer passengers more control over travel.

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