Digital Sales Manager Operational Services at Hewlett Packard Enterprise

Manchester, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Bachelor's degree in Computer Science, Engineering, Business or related field or equivalent work experience
May hold Master's or advanced degree in related field
Typically 8+ years of relevant experience
Workforce management/development (developing)
Leadership (developing)
Influencing Others
Escalation management
Customer relationship-building
Knowledge of Corporate capabilities

Responsibilities

Manages a team initially consisting of 7 DSRs, who will lead defined territories of named accounts focusing on installed base renewals, Operational Services new business growth and Day One contracts
Delivering budget, team forecasting and ensuring high levels of team sales hygiene via SFDC
Directing daily work activities/priorities, people recruitment and development, cost management, and direction-setting within the area of responsibility
Coaches and mentors employee direct reports. May coach and mentor non-direct reports as needed. Manage FPR process for company employees. Manages team and individual performance
Advise management and peers on matters of importance to area(s) of responsibility. Propose/influence direction-setting
Assigns responsibilities, provides direction, leadership, and coaching, removes barriers as needed to enable direct reports to execute their roles and achieve objectives and goals
Creates a working environment that is conducive to individual growth, high performance, is challenging and rewarding. Achieves diversity and other HR goals
Establish and manage relationships with customer subject matter experts and appropriate customer management, with an objective of maintaining and building the business
Demonstrate how to quickly build team capability, effectiveness and culture
Applies advanced Operational Services subject matter knowledge to manage staff activities in solving common and complex business/technical issues within established policies. Provides guidance on process improvements and recommends changes in alignment with business tactics and strategy for area of responsibility. Plans, manages and monitors operational/tactical activities of their direct reports

Skills

Key technologies and capabilities for this role

Sales ManagementTeam ManagementCustomer Relationship ManagementNet Dollar RetentionOperational ServicesRenewals ManagementBusiness DevelopmentTalent DevelopmentStrategic Account Management

Questions & Answers

Common questions about this position

Is this a remote or hybrid role?

This role is designed as ‘Hybrid’ with an expectation to work on average 2 days per week from an HPE office, and the manager will typically be onsite in Manchester Monday to Thursday.

What is the team size and location for this role?

The role manages a new team initially consisting of seven sales professionals based in Manchester and Leixlip.

What are the key responsibilities of the Digital Sales Manager?

Responsibilities include managing a team of 7 DSRs focused on renewals, new business growth, and Day One contracts; delivering budget and forecasting; directing daily activities, recruitment, and development; coaching and mentoring employees; and managing performance.

What is the company culture like at HPE?

HPE's culture thrives on finding new and better ways to accelerate what’s next, values varied backgrounds, offers flexibility to manage work and personal needs, embraces bold moves together, and supports career growth.

What makes a strong candidate for this role?

A strong candidate will demonstrate how they will quickly build team capability, effectiveness, and culture for a new team, with advanced Operational Services subject matter knowledge to manage staff and solve complex issues.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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