Customer Success Manager
SamaSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, AnalyticsIndustries
Requirements
- Core & Advanced Certification in Alteryx Designer (Alteryx Knowledge Advantageous)
- Proven experience in event delivery (Remote Delivery Advantages)
- Sharing & reporting on the impact of your customer-facing activities
- Ability to work efficiently under pressure and adapt to changing circumstances
- Proficient in event management software and tools
- Growth mindset: Comfortable with failing fast and seeing change as a positive
Responsibilities
- Deliver weekly scheduled events
- Tailor communication to resonate with the specific needs and interests of the target audience
- Develop strategies to maximize attendee engagement before, during, and after events
- Monitor audience feedback and make real-time adjustments to improve the event experience
- Develop strategies to scale these programs further through pre-recorded experiences and on-demand experiences
Skills
Alteryx Designer
Event Management
Remote Event Delivery
Customer Engagement
Analytics Reporting
Event Strategy
Customer Success
Altera
Develops digital human agents for AI
About Altera
Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.
San Francisco, CaliforniaHeadquarters
2023Year Founded
$10.7MTotal Funding
SEEDCompany Stage
Consumer Software, AI & Machine LearningIndustries
11-50Employees
Risks
Priest-led cults in Altera's Minecraft simulation may cause ethical concerns.
Managing 1,000 autonomous AI agents poses safety and ethical challenges.
Creating believable digital humans may lead to misuse in deceptive AI applications.
Differentiation
Altera specializes in digital human agents with traits like empathy and friendship.
Their first product offers a unique Minecraft experience with interactive AI agents.
Altera's focus on human-like AI agents sets them apart in the AI sector.
Upsides
Altera raised $9M in May 2024, showing strong investor confidence.
AI-driven gaming experiences are gaining popularity, benefiting Altera's Minecraft product.
The rise of AI companions in mental health indicates a market for empathetic agents.
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