Digital Customer Success Manager - Events at Altera

Bengaluru, Karnataka, India

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AnalyticsIndustries

Requirements

Core & Advanced Certification in Alteryx Designer (Alteryx Knowledge Advantageous)
Proven experience in event delivery (Remote Delivery Advantages)
Sharing & reporting on the impact of your customer-facing activities
Ability to work efficiently under pressure and adapt to changing circumstances
Proficient in event management software and tools
Growth mindset: Comfortable with failing fast and seeing change as a positive

Responsibilities

Deliver weekly scheduled events
Tailor communication to resonate with the specific needs and interests of the target audience
Develop strategies to maximize attendee engagement before, during, and after events
Monitor audience feedback and make real-time adjustments to improve the event experience
Develop strategies to scale these programs further through pre-recorded experiences and on-demand experiences

Skills

Key technologies and capabilities for this role

Alteryx DesignerEvent ManagementRemote Event DeliveryCustomer EngagementAnalytics ReportingEvent StrategyCustomer Success

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a fully remote position in the America Timezone (MST).

What is the salary for this role?

This information is not specified in the job description.

What skills are required for the Digital Customer Success Manager role?

Required skills include Core & Advanced Certification in Alteryx Designer, proven experience in event delivery (especially remote), proficiency in event management software, ability to work under pressure, and a growth mindset.

What is the company culture like at Alteryx?

Alteryx is committed to building diverse, equitable, and inclusive teams and supports a growth mindset.

What should I include in my application for this role?

Applicants should share their values and background, and are encouraged to apply even if not meeting all requirements due to Alteryx's support for a growth mindset.

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$10.7MTotal Funding

SEEDCompany Stage

Consumer Software, AI & Machine LearningIndustries

11-50Employees

Risks

Priest-led cults in Altera's Minecraft simulation may cause ethical concerns.

Managing 1,000 autonomous AI agents poses safety and ethical challenges.

Creating believable digital humans may lead to misuse in deceptive AI applications.

Differentiation

Altera specializes in digital human agents with traits like empathy and friendship.

Their first product offers a unique Minecraft experience with interactive AI agents.

Altera's focus on human-like AI agents sets them apart in the AI sector.

Upsides

Altera raised $9M in May 2024, showing strong investor confidence.

AI-driven gaming experiences are gaining popularity, benefiting Altera's Minecraft product.

The rise of AI companions in mental health indicates a market for empathetic agents.

Land your dream remote job 3x faster with AI

Try Jobo Free