Digital Content Generalist I at Remitly

Johannesburg, Gauteng, South Africa

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal Tech, PublishingIndustries

Requirements

Have a degree in Law, or equivalent experience
Comfortable working shift hours Monday–Friday, 10 AM–6 PM (June–Oct) and 11 AM–7 PM (Nov–March), SAST
Demonstrate an eye for detail and a quality oriented focus
Be able to demonstrate excellent research and writing skills
Have a good understanding of legal issues, procedures and content types
Be able to think creatively, handle multiple tasks simultaneously and work to strict deadlines
Be able to communicate influentially and effectively to a range of audiences, including senior stakeholders
Be a natural, innovative problem solver, able to collaborate with your team to resolve issues
Have an understanding of, and willingness to use, social media and new technology

Responsibilities

Daily monitoring of UK legal news developments, supporting the Lexis+ UK current awareness news and LexisAsk service for customers
Drafting and reviewing legal news articles and Supreme Court enhanced coverage of cases for the current awareness service
Delivering high standard and customer-ready news items that are delivered on the day, are factually correct, well written and adhere to LN house style
Sourcing external authors and liaising with them to provide commentary for enhanced news pieces, news analysis and to repurpose externally written articles for the current awareness service
Applying taxonomy to news items consistently and accurately
Monitoring the LexisAsk inbox and liaising with customers
Triaging incoming LexisAsk queries from customers and assigning them to the correct Practice Area team using the correct Practice Area procedure
Genericising complex legal questions and liaising with the Practice Area’s panel of Q&A experts to source responses from external authors
Conducting legal research and liaising with subject matter experts within the Practical Guidance practice area teams

Skills

legal research

news writing

content editing

taxonomy

legal news monitoring

customer liaison

article drafting

Supreme Court coverage

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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