Digital Content Editor II at Remitly

South Africa

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal Tech, PublishingIndustries

Requirements

Holds a Bachelor of Laws (LLB) or an equivalent legal degree, with admission as an Attorney
Ability to manage multiple priorities and adapt to a dynamic, deadline-driven environment
Demonstrates strong analytical and organizational abilities, excellent written and verbal communication skills, and a commitment to accuracy and detail
Be proficient in MS Office
Thrives in a collaborative, inclusive team setting. Values diverse perspectives and contributes to a respectful and supportive work culture
Experience with editorial composition systems, HTML, XML, desktop publishing tools, GREP queries, and scripting is highly valued but not mandatory
Shows curiosity and a willingness to learn new skills

Responsibilities

Ensure Accuracy, Completeness, and Timeliness by planning, prioritizing, and collaborating with subject matter experts and vendors to deliver high-quality online content
Convert Legal Content for Digital Platforms and troubleshoot processing issues, sharing solutions across teams and jurisdictions to enhance customer experience
Maintain Quality Standards through root cause analysis of errors, addressing process issues across content types, products, and systems
Adhere to Best Practices for scheduling, tracking, and managing workflows while identifying and implementing process improvements
Manage Vendor Relationships by reviewing deliverables, auditing work, and applying effective communication practices to ensure consistent quality
Identify Stakeholders and Drive Solutions, proactively addressing new, broad, or recurring issues and crafting recommendations for improvement
Master Editorial Systems and LN Platforms, staying current with software updates and leveraging tools for analysis, reporting, and process optimization
Communicate Effectively with Stakeholders, including customers and government agencies, participating in meetings and supporting bids while balancing production timelines and team well-being

Skills

CMS

Content Editing

Legal Content

Brand Guidelines

Workflow Management

Root Cause Analysis

Vendor Management

Editorial Systems

Process Optimization

Stakeholder Communication

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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