Site Reliability Engineer
Stitch FixFull Time
Mid-level (3 to 4 years)
Candidates should have 2-3 years of experience as a DevOps Engineer or Site Reliability Engineer. Required skills include knowledge of CI/CD tools, scripting languages like Bash, Python, or Groovy, configuration and deployment management using tools such as Terraform, Ansible, and Jenkins, and expertise with containerization technologies like Kubernetes, AWS EKS, and Docker. Strong analytical and troubleshooting skills are also necessary, along with a willingness to learn, be proactive, and think creatively.
The DevOps Engineer will be responsible for enabling 24/7 continuity for Team Chat and Zoom Events, supporting critical, high-visibility applications. Key duties include designing and implementing zero-downtime solutions, developing disaster recovery strategies, diagnosing and resolving complex production issues, collaborating with vendors and internal teams to enhance security and availability, administering monitoring tools, providing troubleshooting support, developing and implementing CI/CD pipelines, and participating in on-call shifts and incident management. The role also involves working after hours for application releases and acting as the primary contact for regional program queries and support.
Video conferencing and online meeting solutions
Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.