Developer Experience/Technical Writer at ABC Legal Services

Brazil

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fitness Technology, SaaSIndustries

Requirements

Bachelor’s degree in Technical Communication, Computer Science, Information Systems, or related field (or equivalent work experience)
5–8 years of experience in API documentation, technical writing, or developer experience roles within software or SaaS environments
Proven experience creating or maintaining API documentation using tools such as Postman, Swagger (OpenAPI), or similar platforms
Strong understanding of RESTful APIs, JSON structures, and authentication schemes (OAuth 2.0, API Keys, JWT, etc.)
Excellent English writing and communication skills with the ability to translate technical content into developer-friendly language
Experience collaborating with engineering teams to document APIs, SDKs, and integration workflows
Familiarity with API gateways or management platforms such as Gravitee (preferred)
Experience with content management systems and version control (Markdown, GitHub, or similar tools)
Attention to detail, strong organizational skills, and the ability to manage multiple documentation projects

Responsibilities

Own the creation, review, and continuous improvement of all customer-facing API documentation
Partner with product managers, software engineers, and integration specialists to ensure documentation accurately reflects the current API functionality
Translate complex technical information into clear, accessible content tailored for external developers and technical stakeholders
Review new API releases and identify documentation updates or gaps to ensure timely publication of accurate content
Maintain consistency in documentation style, structure, and terminology across all API products and platforms
Work within established tools and processes (e.g., Swagger/OpenAPI, Markdown, Gravitee documentation portals) to manage and publish API content
Create tutorials, integration walkthroughs, and example code to help developers understand and implement ABC APIs efficiently
Conduct periodic audits of existing API documentation to verify accuracy, completeness, and alignment with product updates
Collaborate closely with global engineering and product teams to proactively identify areas for documentation enhancement
Serve as the internal advocate for external developers, representing the voice of the API user community in documentation and process decisions

Skills

Technical Writing

API Documentation

Developer Experience

Documentation Tools

Markdown

REST APIs

JSON

Postman

Swagger

ABC Legal Services

Process serving solutions for law firms

About ABC Legal Services

ABC Legal Services specializes in process serving for law firms, delivering legal documents reliably and promptly. They offer services like point-to-point special delivery and subscription routes, with features such as GPS tracking and real-time updates. What sets them apart is their extensive network of over 2,000 process servers and their status as the only acting Central Authority for the U.S. Department of Justice for international service requests. The company's goal is to provide fast and efficient process serving solutions, enhancing the delivery experience for their clients.

Seattle, WashingtonHeadquarters

1974Year Founded

VENTURE_UNKNOWNCompany Stage

LegalIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Holidays

Paid Vacation

Transit Benefits

Risks

Lawsuit for unfair compensation could lead to financial liabilities and reputational damage.

Integration with Litify may pose risks if technology integration faces disruptions.

CEO's strategic shifts could unsettle existing operations or client relationships.

Differentiation

ABC Legal is the only Central Authority for the U.S. DOJ in international service.

They offer GPS-based proof of service and real-time updates for document tracking.

Their integration with Litify enhances client management and operational efficiency.

Upsides

Timothy Dinehart's appointment as CEO may bring fresh leadership and new opportunities.

Integration with Litify could streamline operations and improve client collaboration.

Their extensive network serves over 1 million legal documents annually across 77 countries.

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