Developer Advocate - Portugal remote

Job Description

Employment Type: Permanent Full Time Employee

Company Overview: Aircall

Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City), Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.

How We Work at Aircall:

At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in.

At Aircall, our integration partners are at the heart of our business and a driving force behind our growth and innovation. Our mission is to deliver the best-in-class developer experience—removing friction through intuitive onboarding, clear documentation, and robust, easy-to-use APIs. By putting the developer experience first, we’ll empower builders to create high-quality integrations with ease, laying the foundation for the strongest, most vibrant developer community and ecosystem in our space.

Position Overview: Developer Advocate

The Developer Advocate is a hybrid role focused on supporting our technology partners in building top-tier integrations while actively engaging with the broader developer community. Your expertise in APIs and integrations will play a key role in inspiring and supporting our partners and developers as they build innovative solutions using Aircall’s platform. This will be key to establishing Aircall as a true platform that developers are excited to build on—enabling us to grow engagement through helpful tutorials and code samples, inspiring events, dedicated community support, and a thriving, well-cared-for developer ecosystem.

Key Responsibilities:

• Support and guide partners and developers building, testing, and optimizing integrations with Aircall, providing insights, assets, and troubleshooting support as needed.
• Work closely with internal teams to maintain and expand our Developer Portal, SDKs, and public API resources.
• Own, maintain, and expand integration knowledge resources to ensure our internal teams and customers have complete, accurate information.
• Develop code and content that empowers developers to succeed with Aircall, fostering genuine engagement that drives our business.
• Determine how to scale our developer relations efforts as we find success and identify the most effective and efficient ways to reach and support even more developers.
• Serve as the voice of developers within Aircall. Collect feedback, uncover pain points, and advocate for enhancements to our products, documentation, and overall developer experience.
• Actively participate in developer forums, social media groups, and online communities by answering questions and generating relevant discussions related to our audience.

Qualifications:

Must Have:

• Solid understanding of integration development and APIs.
• Ability to quickly write code examples, demos, and sample integrations to help other developers understand and adopt our APIs.
• Excellent skills in building and maintaining strong relationships with external partners and developers, offering both technical guidance and strategic insight.
• Self-driven, organized, and ability to thrive in fast-paced, constantly evolving environments.
• Curiosity about the business side of partnerships and a desire to understand.