Deployment Strategist
Picogrid- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should be mission-driven generalists with a strong understanding of customer success strategies. Experience in software implementation and customer support is essential, along with the ability to work collaboratively in a team-oriented environment. NYC-based candidates must be able to work in-person at least 3 days a week from our Manhattan HQ.
The Deployment Strategist will lead 3-6 month implementations of GovWell for new customers and ensure their long-term success by providing ongoing support. They will help cities and counties improve their community services through modern software, and will witness the direct impact of their work on the daily workflows of government staff and citizens.
Software solutions for local government agencies
GovWell provides software solutions tailored for local government agencies in the United States. Their products include integrated modules that enhance various governmental processes such as Building and Codes, Planning and Zoning, Code Enforcement, Licenses and Permits, and Public Works. These software solutions help local governments reduce processing times, move away from paper-based systems, and make it easier for citizens to access essential services. This focus on improving efficiency sets GovWell apart from competitors who may not specialize in the public sector. The company's goal is to foster vibrant and safe communities by streamlining government operations and enhancing service delivery.