Deployment Representative

Allentown, Pennsylvania, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Commerce Technology, PaymentsIndustries

Requirements

High School diploma or GED is required, and any IT certifications are beneficial. Proficient computer skills in Word, Excel, Access, and Windows-based programs including email are necessary. The role requires the ability to lift up to 50 lbs, work evenings, weekends, and holidays as needed, and utilize effective time management skills. Credit card experience in the acquiring or issuing industries is preferred.

Responsibilities

The Deployment Representative will configure, image, and customize POS equipment, as well as program, test, package, and ship credit card equipment, POS equipment, peripherals, and supplies. Responsibilities include fulfilling daily orders, receiving incoming supplies, maintaining inventory, identifying and resolving problems in a timely manner, and maintaining a thorough knowledge of all departmental and company processes. The role also involves testing, cleaning, and sorting products for repurpose and RMA to vendors, and loading/unloading product shipments. The representative must be able to work independently in a fast-paced department, meet tight deadlines under pressure, and perform other miscellaneous duties as assigned.

Skills

POS configuration

POS imaging

POS customization

Credit card equipment programming

Inventory management

Problem-solving

Time management

Microsoft Word

Microsoft Excel

Microsoft Access

Windows

A+

Net+

Security+

Microsoft certifications

Shift5

Observability platform for operational technology

About Shift5

Shift5 offers an observability platform that focuses on cybersecurity and data analytics for operational technology (OT) in defense and transportation sectors. The platform collects and analyzes data from onboard systems, such as buses and weapon systems, and is protocol-agnostic, allowing it to adapt to various data communication protocols. By providing real-time insights, Shift5 helps clients improve safety, maintenance scheduling, and threat detection. The company's goal is to enable better decision-making to enhance the reliability and performance of their fleets.

Kansas City, MissouriHeadquarters

2019Year Founded

$104.1MTotal Funding

SERIES_BCompany Stage

Data & Analytics, CybersecurityIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

401(k) Retirement Plan

401(k) Company Match

Employer-paid Life and Disability Insurance

Risks

Emerging OT cybersecurity startups could threaten Shift5's market share.

Rapid evolution of cyber threats may outpace Shift5's technological capabilities.

Economic downturns could lead to reduced budgets for cybersecurity solutions.

Differentiation

Shift5 offers a protocol-agnostic platform adaptable to any data communication protocol.

The company provides real-time, data-driven insights for defense and transportation sectors.

Shift5's platform enhances safety, availability, and resilience of operational technology assets.

Upsides

Growing demand for cybersecurity in transportation due to rising cyber threats.

Increased interest in predictive maintenance technologies to reduce costs and improve reliability.

U.S. Department of Defense's focus on cybersecurity presents opportunities for Shift5.

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