Delivery Operations Senior Analyst at Accenture

Mumbai, Maharashtra, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Professional Services, Consulting, Human ResourcesIndustries

Requirements

Any Graduation / University Degree
5 to 8 years of overall work experience, with at least 2 years in HR preferably in a global mobility role, ideally within a multinational corporation
Strong English language skills (written and oral) - Advanced
Experience using Equus Platform
Experience in expatriate tax matters (e.g., tax equalization, gross vs net pay, tax impact of scenarios)
Proven experience working in a high-pressure, fast-paced environment across different time zones
Strong attention to detail and accuracy with data management
Strong organizational and documentation skills
Priority setting skills
Solid planning and organizational skills
Problem solving mindset
Continuous improvement mindset
Customer Service Mindset
Stakeholder management skills
Communication skills
Computer proficiency (MS Office Suite and other relevant software for data management and reporting)
Adaptability and flexibility in a dynamic global environment
Ability to work globally / virtually across time zones

Responsibilities

Responsible for back-office activities for international assignments and permanent transfer moves, such as system maintenance and documentation management
Provide administrative support for timely, accurate, and smooth end-to-end assignment management for employees on international assignments or transfers under local terms
Support workforce expansion in different countries and regions, including establishing operations in new locations
Identify opportunities to improve administration processes and report to Global Mobility Services Team Lead; support testing and implementation
Provide guidance, training, and feedback for onboarding new joiners and development
Manage own deliverables in HR service delivery, ensure timely completion of caseload; train new joiners and less experienced team members
Review correctness and completeness of data received from Global Mobility Services Partners; ensure compliance with GM framework and follow up on missing data for timely international move processes
Escalate system or other issues to Global Mobility Services Partners and/or Team Lead in a timely manner
Monitor/review planned assignment end dates to ensure timely extensions/ends
Support compliance activities (e.g., tax, visa extensions) and checks per defined processes
Ability to work in a highly dynamic and matrixed organization, navigating complexity to deliver seamlessly

Skills

Key technologies and capabilities for this role

Global MobilityHREquus PlatformExpatriate TaxSystem MaintenanceDocumentation ManagementAssignment ManagementWorkforce Expansion

Questions & Answers

Common questions about this position

What experience is required for the Delivery Operations Senior Analyst role?

Minimum 5 years of overall work experience is required, with at least 2 years in HR preferably in a global mobility role within a multinational corporation.

What are the key skills needed for this position?

Key skills include strong English language proficiency, experience using Equus Platform, experience in expatriate tax matters, strong attention to detail, organizational skills, stakeholder management, and communication skills.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What qualifications are required to apply?

A University Degree is required, along with advanced English language skills and proven experience in a high-pressure, fast-paced environment working across different time zones.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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