Ability to slice, package, weigh, and sell deli products including meats and cheeses
Knowledge of food safety, food freshness, and product handling policies and procedures
Capability to maintain presentation and cleanliness of the deli, including display cases
Understanding of club policies, procedures, and compliance
Commitment to customer service excellence, including Greet, Anticipate, Appreciate (GAA) standards
Ability to work as a team, embrace inclusion and diversity, and maintain a friendly, positive attitude
Physical ability to carry out job functions such as stocking, receiving shipments, and ensuring a safe environment
Responsibilities
Provide high level of customer service to Members, answer questions, recommend deli items, answer calls, and take special orders
Slice, package, weigh deli products including cheeses and meats; help Members select products; sample products; prepare and package special orders and party trays
Receive and inspect deli shipments; display, stock, rotate, and store deli products following policies
Ensure all products are fresh and meet company quality standards; check for out-of-date products daily and follow disposal procedures
Maintain the presentation and cleanliness of the deli department, including display cases
Support club policies, flawless execution, honesty, integrity, and member-focused problem resolution
Deliver GOLD club standards daily: Grand opening look, all items stocked, promotional plans executed, accurate signage, clean and organized
Ensure a safe and positive environment for members and team; resolve and deescalate member concerns