Dealer Success Manager - Chicago at Lotlinx

Chicago, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

AutomotiveIndustries

Requirements

Bachelor’s degree or equivalent experience
5+ years of sales experience preferred
Experience with presentation tools, Salesforce, and Outreach
Proven track record of sales success
Experience in the automotive industry is required
Existing in-market dealer relationships highly preferred
Must be based in Chicago
Proven track record of managing dealer relationships (dealer principals, dealer groups)
Tech-savvy: Ability to understand, interpret, and present data effectively using a consultative approach
Quick learner: Ability to grasp new concepts quickly, maintain an open mind for change, and proactively solve problems
Excellent communication and presentation skills, with a focus on listening for understanding and influencing outcomes
Proven track record of delivering outstanding client service
Expertise in interfacing with client contacts at various leadership levels
Ability to effectively present Lotlinx platform and technology and respond to client requirements and requests with urgency
Capacity to educate and consult with dealers on requirements related to offered products, features, and solutions
Ability to communicate client requirements to internal teams with urgency to ensure alignment
High integrity and work ethic: Self-starter with a strong work ethic, high energy levels, and a commitment to integrity

Responsibilities

Build and maintain strong, long-term relationships with active dealers through weekly calls, monthly performance reviews, communication, and problem-solving skills, providing tailored solutions for dealer success
Serve as an ambassador: Educate dealers on Lotlinx products, company, and best practices including risk inventory, channel marketing, and market trends
Customer success reporting: Conduct regular meetings using data and reports (weekly, quarterly) to ensure optimal use of our platform, and set up strategic campaigns to achieve dealer goals
Retention and churn: Assess and manage risks for each dealer to proactively prevent churn, driving retention and growing revenue
Product/service updates: Identify and prioritize updates based on dealer feedback, industry trends, market dynamics, and competitor analysis using our tools
New business: Generate sales with new dealerships, increase our market penetration, and contribute revenue
Current customer growth: Meet or exceed sales goals within an assigned book of business; independently grow an assigned book of business

Skills

Key technologies and capabilities for this role

Relationship ManagementCustomer SuccessData AnalysisInventory ManagementRisk ManagementDigital MarketingSalesAccount ManagementReportingBusiness Development

Questions & Answers

Common questions about this position

What compensation and benefits does Lotlinx offer?

Lotlinx offers competitive compensation and benefits, flex time off, and career development opportunities.

Is this role remote or does it require being in Chicago?

The role requires candidates to be based in Chicago.

What skills and experience are required for the Dealer Success Manager role?

Required qualifications include a Bachelor’s degree or equivalent, 5+ years of sales experience preferred, experience with presentation tools, Salesforce, and Outreach, proven sales success, automotive industry experience, and existing dealer relationships highly preferred. Key traits include proven relationship management, tech-savvy data interpretation, quick learning, and excellent communication skills.

What is the company culture like at Lotlinx?

Lotlinx provides a dynamic work environment that is challenging, team-oriented, and full of passionate people.

What makes a strong candidate for this Dealer Success Manager position?

Strong candidates have automotive industry experience, existing dealer relationships, proven sales success, and skills in relationship management, data interpretation, quick learning, and excellent communication.

Lotlinx

AI platform for automotive retail optimization

About Lotlinx

LotLinx assists car dealerships in enhancing their retail processes, particularly for pre-owned vehicles, by utilizing artificial intelligence and predictive analytics. Their platform analyzes Vehicle Identification Numbers (VINs) and real-time buyer interactions, allowing dealerships to manage inventory, optimize marketing, and set accurate vehicle prices. Unlike competitors, LotLinx focuses on providing data-driven insights that help dealerships reduce reliance on third-party advertising. The company's goal is to empower dealerships to maximize profits through efficient inventory management and targeted marketing.

San Francisco, CaliforniaHeadquarters

2012Year Founded

$8.8MTotal Funding

EARLY_VCCompany Stage

Automotive & Transportation, AI & Machine LearningIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Flexible Work Hours

Professional Development Budget

Risks

Emerging AI-driven platforms could erode Lotlinx's market share.

Rapid AI advancements require continuous R&D investment from Lotlinx.

Slow adoption of analytical data by dealerships may limit Lotlinx's platform effectiveness.

Differentiation

Lotlinx uses AI to optimize car dealership inventory and marketing processes.

The platform provides VIN-specific insights for precise vehicle management and sales strategies.

Lotlinx's AI-driven tools reduce reliance on third-party advertising for dealerships.

Upsides

Growing digital retailing trends align with Lotlinx's technology offerings for dealerships.

Dealerships are focusing on reducing inventory costs, benefiting from Lotlinx's solutions.

The rise of personalized marketing increases demand for Lotlinx's targeted advertising features.

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