Datacenter Hardware Operations Technician, AI Compute Infrastructure -…
OpenAI$144,000 - $228,000/year
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Cloud Computing, Data CentersIndustries
Requirements
- 5+ years experience working in a datacenter as a technician or similar role installing, configuring, and troubleshooting server and network equipment
- Ability to work independently to manage projects within the facility
- Firm understanding of servers, network equipment, and datacenter facility services like power, cooling, and cross connections to service providers
- Experience with troubleshooting, building, repairing, and upgrading servers
- Strong organizational skills
- Superb communication skills
Responsibilities
- Handling incoming data center support requests
- Installing and performing on-going maintenance on servers and network equipment, including rack & stack of servers and switches, cabling, and physical configuration of devices
- Responding to reported server, network, and infrastructure issues
- Working with facility staff to ensure that power, cooling, and all other facility provided services are working properly; coordinating any maintenance, and ensuring that any outages are addressed and escalated accordingly
- Running hardware diagnostics and replacing failing parts in a timely manner
- Working with vendor warranty technicians to ensure that any warranty issues are resolved promptly and properly
- Proactively identifying issues and areas to improve efficiency and developing plans to resolve
- Setting up, maintaining, and documenting spare parts inventory
- Collaborating with software and network engineering teams on cybersecurity and network efficiency
- Upgrading internal system components, including CPUs, memory, hard drives, and network cables
- Maintaining detailed documentation of infrastructure, work, and physical parts inventory
- Escalating issues as needed to ensure prompt resolution
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What benefits does Vultr offer?
Vultr provides excellent medical benefits with 100% company-paid premiums for employee-only plans, 100% company-paid dental and vision premiums, a 401(k) with 100% match up to 4% with immediate vesting, professional development reimbursement of $2,500 annually, 11 holidays plus PTO accrual and rollover, increased PTO at anniversaries, one month paid sabbatical every 5 years, anniversary bonuses, remote office setup reimbursements, internet up to $75/month, gym membership up to $50/month, and a company-paid Wellable subscription.
Is this datacenter technician role remote?
The role involves on-site work in a datacenter facility, including installing servers, responding to infrastructure issues, and coordinating with facility staff on power and cooling.
What experience is required for the datacenter technician position?
Candidates need 5+ years experience working in a datacenter as a technician or similar role installing, configuring, and troubleshooting server and network equipment, plus a firm understanding of servers, network equipment, and datacenter facility services like power, cooling, and cross connections.
What is the salary for the datacenter technician role?
This information is not specified in the job description.
What makes a strong candidate for this datacenter technician role?
A strong candidate will have 5+ years of datacenter technician experience, the ability to work independently on projects, and a firm understanding of servers, network equipment, and facility services like power and cooling.
Vultr
Cloud infrastructure provider with global deployment
About Vultr
Vultr provides cloud infrastructure services, specializing in high-performance SSD VPS (Solid State Drive Virtual Private Servers) that can be deployed globally in just 60 seconds. Their services include cloud compute instances, storage solutions, and networking capabilities, allowing clients to manage and deploy resources easily. Unlike many competitors, Vultr operates on a subscription-based model where clients pay only for the resources they use, making it a cost-effective option for businesses of all sizes. With a strong focus on customer support, handling over 35,000 requests monthly, Vultr aims to simplify cloud computing for developers, startups, and enterprises across more than 150 countries.
West Palm Beach, FloridaHeadquarters
2014Year Founded
$323.9MTotal Funding
LATE_VCCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
51-200Employees
Benefits
Remote Work Options
401(k) Retirement Plan
401(k) Company Match
Professional Development Budget
Paid Vacation
Paid Sick Leave
Home Office Stipend
Phone/Internet Stipend
Gym Membership
Risks
Increased competition in AI infrastructure could erode Vultr's market share.
Rapid expansion may lead to operational challenges if not managed carefully.
Dependence on partnerships poses risks if strategic misalignments occur.
Differentiation
Vultr offers over 20 data center locations across 5 continents for low latency.
The company provides high-performance cloud infrastructure at a fraction of Big Tech costs.
Vultr's SSD VPS can be deployed globally in just 60 seconds.
Upsides
Vultr secured $3.5B for global expansion in AI infrastructure and cloud computing.
Partnerships with AMD, Broadcom, and Juniper enhance Vultr's AI and cloud capabilities.
Vultr's competitive pricing model attracts businesses seeking cost-effective cloud solutions.
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